Karen Davis, LMSW, CMC
Bronx
Summary
- Home Health Care Consultant with a strong focus on patient-centered care and personalized health care planning. Demonstrated ability to foster trust with patients and families, while effectively coordinating with multidisciplinary teams. Achievements include significant improvements in patient quality of life and cost reductions through strategic consultation and management. Extensive experience in delivering comprehensive care solutions.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Home Health Care Consultant
Independence Care System
Bronx
03.2021 - Current
- Conducted quarterly meetings with patients receiving care from neurologists at Bronx Care Hospital MS Care Center.
- Facilitated referrals to medical specialists and diagnostic testing as needed.
- Coordinated comprehensive care through referrals to behavioral health providers.
- Managed social determinants of health (SDOH) referrals for holistic patient support.
- Identified opportunities for patient engagement in socialization activities.
- Implemented crisis intervention strategies to assist distressed patients.
- Executed family mediation sessions to improve communication and resolution.
- Provided supportive counseling to enhance emotional well-being.
Owner
Opal Optimum Care, LLC
Bronx
06.2019 - Current
- Executed private care management services for senior citizens and adults with physical disabilities.
- Performed comprehensive assessments to determine individual care requirements.
- Advocated for clients' rights and access to essential services.
- Engaged in counseling sessions to support clients and families emotionally.
- Applied crisis intervention methods to manage critical situations effectively.
- Administered home care solutions to improve clients' quality of life.
- Provided information and referrals for broader community support options.
- Oversaw placement initiatives to find suitable accommodations for clients.
National Multiple Sclerosis Society
New York
01.2009 - 09.2024
- Delivered counseling and crisis intervention services to individuals with multiple sclerosis.
- Provided education on disease processes to enhance client understanding.
- Accompanied National MS Society members to appointments when needed.
- Facilitated referrals to experienced practitioners for specialized care.
- Advocated for patients' needs within healthcare settings.
- Administered supportive services tailored to individual requirements.
Independence Care System (ICS)
New York
09.2002 - 06.2018
- Directed and coordinated nursing home services for ICS members.
- Provided guidance to care managers on reintegration and continuity of care for nursing home residents.
- Collaborated with staff across 46 nursing homes and ICS care management to ensure quality patient care.
- Oversaw quality of care in nursing homes, aligning practices with industry standards.
- Revised care strategies to address member and partner needs effectively.
- Performed audits to verify compliance with regulations and State contractual requirements.
- Reported on nursing home member status, volume trends, and processes at internal meetings.
- Facilitated nursing home eligibility consultations for staff and caregivers regarding ICS benefits.
Education
Post Master's Program in Clinical Supervision -
Global 1 Learning Partners
01.2017
Post-Master's Certificates -
Hunter College Silberman School of Social Work
05.2015
Master of Social Work -
Fordham University
New York05.1998
Bachelor of Social Work -
Lehman College
BronxSeminar in Field Instruction -
Hunter College
Skills
- Care coordination
- Crisis intervention
- Patient advocacy
- Patient engagement
- Client assessments
- Emotional support
- Social determinants of health
- Community resource navigation
- Chronic disease management
- Geriatric care
- Care plan management
Education Certifications
- Master of Social Work, Fordham University, New York, NY, 09/01/96, 05/01/98
- Bachelor of Social Work, Lehman College, Bronx, NY, 09/01/92, 06/01/96
- Seminar in Field Instruction, Hunter College, 2001
- Field Instructor, Post-Master's Certificates, 2016-2017
- Strell Executive Leadership Fellows Program, Hunter College Silberman School of Social Work, 2008
- Learning to Listen, Learning to Teach, Global 1 Learning Partners, 2007-2008
- Post Master's Program in Clinical Supervision, New York University, 2005
- How to Design a Training Program, Rockhurst University Continuing Education Center, 2008
Certification
- National Academy of Certified Care Managers
Timeline
Home Health Care Consultant
Independence Care System
03.2021 - Current
Owner
Opal Optimum Care, LLC
06.2019 - Current
National Multiple Sclerosis Society
01.2009 - 09.2024
Independence Care System (ICS)
09.2002 - 06.2018
Post Master's Program in Clinical Supervision -
Global 1 Learning Partners
Post-Master's Certificates -
Hunter College Silberman School of Social Work
Master of Social Work -
Fordham University
Bachelor of Social Work -
Lehman College
Seminar in Field Instruction -
Hunter College
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