Karen D. Brown
Upper Marlboro,MD
Summary
Seasoned retired program/project manager with over 35 years of experience, which includes supporting and managing federal financial management systems. Skilled in leading project initiatives, managing teams, and optimizing resource allocation strategies. Expertise in problem-solving, fostering collaboration, strategic planning, risk management, lifecycle development, and driving successful project delivery aligned with organizational objectives.
Overview
35
35
years of professional experience
2
2
Certification
Work History
Program Manager / Division Director/ Project Manager
Bureau of the Fiscal Service, U.S. Department of the Treasury
01.2024 - 01.2025
- Led enterprise customer engagement and communications compliance efforts.
- Conducted bureau-wide surveys and analyzed feedback to develop action plans and improve satisfaction metrics.
- Directed the implementation of year-end improvements across functional areas.
Director, Strategic Relationship Management Division (SRMD)
Bureau of the Fiscal Service, U.S. Department of the Treasury
01.2020 - 01.2024
- Provided executive-level strategy and direction for the Payment Management program.
- Launched and facilitated a 9-month Leadership Development Program (GS-12-GS-15) and a Career Development Program (GS-7-GS-11).
- Served as Agile Product Owner and SCRUM facilitator for technology modernization efforts.
Program Manager, Risk & Outreach
Bureau of the Fiscal Service, U.S. Department of the Treasury
01.2018 - 01.2019
- Represented Payment Management in the Bureau's Enterprise Risk Management Work Group.
- Monitored high-priority risks and ensured quarterly reporting to executive stakeholders.
- Coordinated bureau-wide responses to customer survey findings as part of the Agency Outreach Initiative.
Program/Project Manager, Information Repository (PIR)
Bureau of the Fiscal Service, U.S. Department of the Treasury
01.2009 - 01.2015
- Directed the design and multi-year implementation of a centralized payment repository supporting transparency, data integrity, and analytics.
- Managed $10M+ annual budget and cross-agency collaboration (GSA, USASpending.gov).
- Delivered Business Intelligence and Data Quality dashboards to improve FPA data accuracy.
- Supported agency compliance with the DATA Act and FFATA via FIR publishing and standardized reporting interfaces.
Education
Bachelor of Science - Business Administration/Information Systems
Southern University At New Orleans
New Orleans05-1988
Skills
- Certified Project Manager
- Director
- Strategic decision-making
- Remote workforce oversight
- Collaborative team management
- Leadership Development and Career Development Program Coordinator Management
- Decision-making
- Agency Outreach/Customer Support
- Life cycle management
- Product development
- Problem-solving
- Comprehensive project lifecycle understanding
- Process mapping
Certification
- PMP - Project Management Professional
- Certified Scrum Master
Timeline
Program Manager / Division Director/ Project Manager
Bureau of the Fiscal Service, U.S. Department of the Treasury
01.2024 - 01.2025
Director, Strategic Relationship Management Division (SRMD)
Bureau of the Fiscal Service, U.S. Department of the Treasury
01.2020 - 01.2024
Program Manager, Risk & Outreach
Bureau of the Fiscal Service, U.S. Department of the Treasury
01.2018 - 01.2019
Program/Project Manager, Information Repository (PIR)
Bureau of the Fiscal Service, U.S. Department of the Treasury
01.2009 - 01.2015
Bachelor of Science - Business Administration/Information Systems
Southern University At New Orleans
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