Summary
Overview
Work History
Education
Skills
Timeline
Generic

KAREN DEAN

Petersburg,VA

Summary

Dedicated and professional individual with expertise in analytical problem-solving and attention to detail. Utilizes strong organizational skills to improve office efficiency and support team operations. Demonstrated ability to quickly grasp new concepts and implement best practice strategies for continuous growth and improvement.

Overview

15
15
years of professional experience

Work History

Business Owner

True Integrity Professional Services LLC
04.2023 - Current
  • Oversee execution of business services to guarantee consistency and superior level of customer satisfaction
  • Proficiently balance multiple administrative duties including budget planning, accounting practices, and coordination of scheduling clients for services
  • Successfully build progressive relationships by conducting constructive consultations to identify services complementary to client's needs
  • Research industry trends to analyze and strategize mechanisms to sustain company success
  • Well versed in curating promotional material for marketing initiatives on social media platforms

Branch Operations Manager | Teller

Wells Fargo and Company
04.2010 - 04.2023
  • Demonstrated integral leadership to 9 Tellers by facilitating effective training and coaching, constructing staff schedules, assessing staff performance, and appropriately delegating tasks based on staff strengths
  • Collaboratively partnered with Branch Manager to strategize and implement learning activities to sustain exceeding district goals and to continue positive business growth with the branch
  • Persistently maintained compliance through conduction of monthly checks and adhering to company's policies
  • Generated a healthy rapport with stakeholders through positive interactions and actively listening to their needs
  • Subject matter expert of mitigating company risks by improving team's fraud detection identification skills

Education

Arts and Science - Credits Pursued

John Tyler Community College
Chester, VA

Practical Nursing

Petersburg Public Schools
Petersburg, Va
05-1997

Skills

  • Detail Oriented
  • Critical Thinking
  • Interpersonal Communication
  • Document Proficiency
  • Analytical Problem-Solving
  • Risk Mitigation Strategies
  • Cross Functional Collaboration
  • Regulatory Compliance

Timeline

Business Owner

True Integrity Professional Services LLC
04.2023 - Current

Branch Operations Manager | Teller

Wells Fargo and Company
04.2010 - 04.2023

Arts and Science - Credits Pursued

John Tyler Community College

Practical Nursing

Petersburg Public Schools
KAREN DEAN