Karen Dennis
Orange Park,FL
Summary
Professional RN with strong expertise in Medical-Surgical care. Proven track record in delivering high-quality patient outcomes through effective team collaboration and adaptability to changing needs. Skilled in patient assessment, wound care, medication administration, and post-operative care. Valued for reliability, strong communication, and ability to drive positive results in high-pressure environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
RN, Medical-Surgical
Mayo Clinic
07.2023 - Current
- Demonstrated adaptability when reassigned to different units or working with diverse populations while maintaining high levels of quality care provision.
- Utilized critical thinking skills to recognize early signs of complications, allowing for timely interventions and preventing adverse outcomes.
- Contributed to a positive work environment through effective communication and collaboration with colleagues and supervisors.
- Improved patient outcomes by consistently implementing evidence-based nursing practices in medical-surgical settings.
- Promoted a culture of safety by adhering to infection control protocols, reducing the incidence of hospital-acquired infections.
- Served as a preceptor for new graduate nurses, facilitating their transition into professional practice and fostering clinical competence.
Poker Dealer/Dual Rate
Bestbet
02.2004 - 09.2022
- Supported fellow dealers through teamwork and collaboration during peak times or when additional assistance was needed at tables.
- Contributed to a safe gaming environment by promptly reporting any suspicious behavior or security concerns to supervisors.
- Demonstrated adaptability by smoothly transitioning between multiple poker variants during mixed-game events or tournaments.
- Developed extensive knowledge of state gambling laws and regulations to guarantee compliance within the workplace.
- Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.
- Learned and followed company procedures to maintain consistency and standards.
Problem Resolution Specialist/Customer Service Associate
Convergys
05.1994 - 01.2004
- Collaborated with internal departments to gather necessary information for successful issue resolution.
- Conducted regular performance evaluations of team members, identifying areas of improvement and facilitating professional development.
- Trained new personnel regarding company operations, policies and services.
- Participated in regular team meetings to share best practices and discuss ongoing challenges in problem resolution efforts.
- Adapted quickly to changing policies, guidelines, or technologies affecting problem-resolution activities within the organization.
- Established trust with customers by demonstrating empathy, listening actively, and taking ownership of their issues until fully resolved.
Education
Bachelor of Science - Nursing
Florida State College
Jacksonville, Florida, FL05-2028
Associate of Science - Nursing
Florida State College
Jacksonville, Florida, FL05-2023
Skills
- Direct patient care
- Patient education
- Excellent communication
- Electronic health records
- Critical thinking
- Teamwork and collaboration
Certification
- Licensed RN
- Basic Life Support
Timeline
RN, Medical-Surgical
Mayo Clinic
07.2023 - Current
Poker Dealer/Dual Rate
Bestbet
02.2004 - 09.2022
Problem Resolution Specialist/Customer Service Associate
Convergys
05.1994 - 01.2004
Bachelor of Science - Nursing
Florida State College
Associate of Science - Nursing
Florida State College