Medical Assitant/Dispensary Clerk with 11 years experience in healthcare. Skilled in providing all kinds of care and resourceful eager to learn and advance in a full time position where my skills are of great value. Professionally trained in Dispensary Management with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. Effective and willing to adapt easily to any changing environment and demands. Customer service oriented and skilled with greeting patients, scheduling appointments and preparing patient charts.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Dispensary Clerk/ Medical Assistant
T.H.E Health and Wellness Centers
3834 South Western Avenue, Los Angeles, Ca 90062
06.2007 - Current
Interviewed patients to obtain medical information, weight and height measurements and vital signs.
Documented patient information obtained from interviews.
Documented patient information obtained from interviews.
Performed basic physical assessments of newborns and infants.
Assessed patients and documented their medical histories.
Responsible for managing a Dispensary, and medication management inventory,prepared for audits,monitored crash carts
Authorized drug refills and provided detailed prescription information to pharmacies.
Authorized drug refills and provided detailed prescription information to pharmacies.
Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
Routinely retracted patient throat cultures and prepared them for lab submission.
Demonstrated ability to lead and motivate outstanding pt. care ,vitals,blood draws,injections,documentation.
Followed infection control procedures.
Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
Partnered with team of registered nurses to achieve overall well-being of patients.
Front Desk -Urgent Care
Health Care Partners
929 South Georgia Street, Los Angeles, CA 90015
04.2006 - 06.2007
Documented patient information obtained from interviews.
Collected -co pays ,answered phones,verified insurance
check inn and out of patients,appointment scheduling
Greeted patient ,assisted with a variety of paperwork
Medical Assistant back office
Aids Healthcare Foundation
6225 West Sunset Blvd. Los Angels, Ca 90028
12.2005 - 04.2007
Adheres to the policies and procedures of the HealthcareCenter, the Nursing Department and the AIDS Healthcare Foundation.Documents patient's weight, temperature, pulse, respiration and blood pressure at patient healthcare visit as ordered or per protocol.Collects samples such as urine, blood and stool specimens in the Healthcare Centers as ordered and instructs patients in home collection of urine, stool and sputum specimens, when appropriate.Performs phlebotomy as ordered and prepares specimens for transport to laboratory.Documents services performed for compliance and reporting purposes.Reviews physician orders, lab requests or follow-up needs with patient.Collaborates with other nursing personnel and participates as a team member. May receive laboratory results over the telephone and transmit them to the licensed nurse and the patient's medical provider in a timely manner.Administers Purified Protein Derivative (PPD), as ordered.Reports changes in patient's physical status to the Nurse Manager, other nurses or medical provider.Assists nursing and medical staff with examinations and procedures as assigned.Documents observations as requested by an MD and/or Nurse Manager in the patient's medical record.Receives and processes medication refill requests; verifies medication request with healthcare provider and obtains appropriate documentation.Ensures maintenance of patient confidentiality.Maintains supplies and cleanliness of examination rooms.Maintains logs as directed by the Nurse Manager.Communicates in a tactful and professional manner.Maintains standard precautions for infection control.
Education
Associate of Science - Nursing
Los Angeles Valley College
High School Diploma -
Centennial High School
1998
Skills
Culturally competent care
Bilingual (Spanish)
Professional bedside manner
Patient-focused care
Organized calendar management
Medical laboratory procedures talent
Spirometer reading competency
Patient evaluation/intervention
BAC screen/drug screen collecting
Patient-focused care
CPR certification
Venipuncture/blood draw expert
Prenatal nutrition/care knowledge
Insulin medication assistance understanding
Audiometer reading deftness
Audiometer reading deftness
Accomplishments
Collaboration Collaborated with physicians to plan and implement patient care.
Family Support
Provided support to families through education on procedures, regimens, prevention and care.
Reporting
Prepared regular charts on patients' health related history, medication restrictions and allergies.
Patient Advocacy Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Vitals Testing Measured average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
Certification
CPR certified through American Heart Association
First Aid certified through American Heart Association
Medical Assistant Certification
Phlebotomy Certification
Audiometric Certification
Dispensary Certification
CAIR immunization Certification
HIV testing Cetification
Family Planning Counselor Certification
Timeline
Dispensary Clerk/ Medical Assistant
T.H.E Health and Wellness Centers
06.2007 - Current
Front Desk -Urgent Care
Health Care Partners
04.2006 - 06.2007
Medical Assistant back office
Aids Healthcare Foundation
12.2005 - 04.2007
Associate of Science - Nursing
Los Angeles Valley College
High School Diploma -
Centennial High School
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