Karen Diaz Rey
Salt Lake City,UT
Summary
Proactive and caring worker with 5 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tutor Specialist III Work Study Student
Salt Lake Comunnity College
08.2023 - Current
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Utilized various assessment tools to evaluate student progress and adjust instruction accordingly for optimal results.
- Increased student participation by creating a positive learning environment.
Sales Associate
HomeGoods
11.2020 - 06.2022
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Sales Associate
Platos's Closet
01.2020 - 10.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Volunteer
Loveland Living Planet Aquarium
11.2018 - 01.2024
- Enhanced mentee performance by providing personalized guidance and support.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- 300+ hours of volunteer work.
Call Center Representative
Education At Work
06.2022 - 03.2023
- Streamlined call flow processes for more efficient response times and increased productivity.
- Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Associate of Science - Diagnostic Medical Sonography
Salt Lake Community College
Salt Lake City, UT05.2025
High School Diploma -
Bingham High School
South Jordan, UT06.2022
Skills
- Group Tutoring
- Elementary Education
- Volunteer Recruitment
- Learning Techniques
- Complaint Resolution
- Consultative Sales
- Sales Trends
- Store Cleaning
- Customer Assistance
Certification
Seal of biliteracy by the State of Utah on High School Diploma 2022.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Tutor Specialist III Work Study Student
Salt Lake Comunnity College
08.2023 - Current
Call Center Representative
Education At Work
06.2022 - 03.2023
Sales Associate
HomeGoods
11.2020 - 06.2022
Sales Associate
Platos's Closet
01.2020 - 10.2020
Volunteer
Loveland Living Planet Aquarium
11.2018 - 01.2024
Associate of Science - Diagnostic Medical Sonography
Salt Lake Community College
High School Diploma -
Bingham High School
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