Karen DiTrolio
LANSDOWNE
Summary
Dynamic leader with a proven track record at The Consortium, Inc., excelling in operational streamlining and revenue optimization. Spearheaded initiatives that enhanced efficiency and compliance, while fostering teamwork and collaboration. Recognized for transforming underperforming divisions and implementing data-driven strategies that significantly improved cash flow management and team performance.
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
Director of Revenue Cycle Management
The Consortium, Inc.
01.2011 - Current
- Developed and implemented streamlined billing processes, enhancing overall efficiency across departments.
- Facilitated cross-department collaboration to align revenue cycle initiatives with organizational goals.
- Conducted market trend analysis to identify opportunities for revenue growth and operational improvement.
- Optimized pricing strategies through detailed financial modeling and competitive analysis.
- Led training programs to enhance staff competency in revenue cycle management best practices.
- Implemented technology solutions to automate revenue cycle processes, reducing manual errors.
- Monitored compliance with industry regulations, ensuring adherence to best practices in revenue management.
- Collaborated with finance teams to develop annual budgeting and financial planning strategies.
- Reviewed and revised policies to enhance operational efficiencies in revenue collection.
- Developed training materials focused on revenue cycle best practices for new employees.
- Improved cash flow management, reducing outstanding accounts receivable balances.
- Identified areas for cost reduction while preserving quality standards leading to increased profit margins.
- Implemented rigorous performance measurement systems enabling greater accountability among team members and promoting a culture of continuous improvement.
- Maximized profitability by identifying new revenue streams and business opportunities.
- Hired, trained and managed revenue department team members and developed engaged, high-functioning performers.
- Identified issues regarding delayed or incomplete payments and followed through to resolution.
- Established and checked coding procedures, monitored reports and updated internal files.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
Director of PRIDE & University City Counseling
The Consortium, Inc.
07.2001 - 12.2010
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Science - Criminal Justice & Psychology
University of Scranton
Scranton, PAMaster of Public Administration - Public Administration
Villanova University
Villanova, PA05-1998
Skills
- Operational streamlining
- Data-driven decision making
- Revenue optimization
- Account reconciliation
- Audit coordination
- Process improvement
- Regulatory compliance
- Revenue reporting
- Teamwork and collaboration
- Attention to detail
- Time management
- Problem-solving
Timeline
Director of Revenue Cycle Management
The Consortium, Inc.
01.2011 - Current
Director of PRIDE & University City Counseling
The Consortium, Inc.
07.2001 - 12.2010
Bachelor of Science - Criminal Justice & Psychology
University of Scranton
Master of Public Administration - Public Administration
Villanova University