Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Dixon

Flint,MI

Summary

Dynamic Business Office Manager with a proven track record at The Leona Group, enhancing operational efficiency through effective policy implementation and team collaboration. Skilled in office administration and customer service, I excel in problem-solving and maintaining meticulous records, ensuring seamless workflow and high levels of satisfaction.

Overview

14
14
years of professional experience

Work History

Business Office Manager

The Leona Group
01.2023 - Current
  • Assisted in managing daily office operations to ensure efficient workflow.
  • Supported the implementation of office policies and procedures for improved efficiency.
  • Coordinated communication between departments to enhance collaboration and information sharing.
  • Maintained accurate records and files to facilitate easy access to necessary information.
  • Helped prepare reports and documentation for management review and decision-making processes.
  • Participated in team meetings to discuss operational challenges and propose solutions.
  • Provided administrative support by organizing meetings, taking minutes, and distributing agendas.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
  • Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.

Administrative Assistant

Rose Hill Center
06.2020 - 11.2022
  • Managed scheduling and calendar coordination for executives, ensuring optimal time management.
  • Streamlined office procedures to enhance workflow efficiency and reduce redundancy.
  • Developed and maintained filing systems, improving document retrieval and organization.
  • Prepared reports and presentations, providing critical insights for decision-making processes.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Office Manager

Sheldon T. Banks Funeral Chapel-Serenity
09.2011 - 06.2021
  • Led daily office operations, ensuring efficient workflow and adherence to company policies.
  • Managed scheduling and logistics for meetings, enhancing team collaboration and communication.
  • Developed and implemented administrative procedures, improving office efficiency and organization.
  • Supervised office staff, providing guidance and support to optimize performance and productivity.
  • Coordinated vendor relationships, negotiating contracts to secure favorable terms for the company.

Education

No Degree - Business Administration And Management

Charles Stewart Mott Community College
Flint, MI
06-2026

High School Diploma -

Beecher High School
Flint, MI
06-1985

Skills

  • Office administration
  • Business recordkeeping
  • Event coordination
  • Customer service
  • Business administration
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Reliability
  • Problem-solving abilities
  • Organizational skills
  • Effective communication
  • Phone and email etiquette
  • Data entry
  • Handling complaints
  • Self motivation
  • Appointment scheduling
  • Professionalism
  • Deadline management
  • Account reconciliation
  • Staff training and development

Timeline

Business Office Manager

The Leona Group
01.2023 - Current

Administrative Assistant

Rose Hill Center
06.2020 - 11.2022

Office Manager

Sheldon T. Banks Funeral Chapel-Serenity
09.2011 - 06.2021

No Degree - Business Administration And Management

Charles Stewart Mott Community College

High School Diploma -

Beecher High School

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