Karen Dodd
EXCELSIOR SPRINGS, MO,MO
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
School Bus Monitor
Apple Bus
Excelsior Springs, MO
09.2021 - Current
- Maintained clean and sanitary bus by cleaning and removing the trash at end of each route.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Demonstrated proper use of wheelchair lifts, wheelchair tie-downs, and orthopedic devices for handicapped passengers.
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Managed emergency bus evacuations with appropriate use of the emergency door.
- Secured special seats and restraint devices used by students.
Certified Nursing Assistant
Valley Manor
Excelsior Springs , MO
06.2019 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated personal hygiene management, feeding, and ambulation.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Certified Nursing Assistant
Ashton Courts
Liberty, Missouri
07.2017 - 05.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported patients between rooms and appointments or testing locations.
Certified Nursing Assistant
Excelsior Nursing And Rehab
Excelsior Springs, MO
03.2017 - 06.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Nursing Assistant
Asthon Court
Liberty, , Missouri
09.2014 - 02.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Nursing Assistant
Cedars Of Liberty
Liberty, Missouri
03.2014 - 08.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Nursing Assistant
Liberty Terrace
Liberty, , Missouri
11.2013 - 02.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Nursing Assistant
Liberty Hospital
Liberty, , Missouri
05.2013 - 11.2013
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Housekeeping Aide
Liberty Hospital
Liberty, MO
07.2010 - 05.2013
- Cleaned floors with sweeping, dusting, damp mopping, and disinfecting.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting, and polishing.
- Removed dirt, dust, grease, and surfaces using proper solutions.
- Adhered to optimal standards for cleanliness, appearance, and service.
- Reported equipment malfunctions or breakdowns to your supervisor.
- Responded to cleaning emergencies on behalf of guests with speed, ease, and confidentiality.
- Made beds quickly to maximize team efficiency.
Housekeeper Aide
Saint Luke's Northland Hospital
Kansas City, MO
10.2009 - 07.2010
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting, and polishing.
- Responded to cleaning emergencies on behalf of guests with speed, ease, and confidentiality.
- Dusted and polished surfaces to achieve attractive shine.
- Completed required daily cleaning duties for assigned rooms while maintaining strong lines of communication with front desk staff regarding potential changes or challenges.
- Maintained standard procedures for cleaning and developed new methods, to increase efficiency.
Customer Service Representative
Musician's Friend
Kansas City, MO
11.2007 - 11.2009
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met or exceeded sales, customer service and loyalty program standards.
Dietary Aide
Richmond Healthcare And Rehab
Richmond, KS
03.2007 - 04.2007
- Served meals to residents by established schedules and dietary procedures.
- Washed plates, cups, serving and eating utensils, and kitchen equipment in a commercial dishwasher.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Cleared tables and removed dishes, trays, and utensils from the dining room to the dishwashing area.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Crew Member
Mr. Goodcents
Liberty, MO
09.2004 - 11.2007
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collect payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru, and other areas.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept kitchen, counter, and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables, and restock stations.
- Brewed coffee and tea and changed out drink station syrups.
- Properly labeled and stored food and fresh ingredients in a cooler or freezer to optimize freshness.
Teacher's Assistant
Imagination Station Childcare And Preschool
Excelsior Springs, MO
01.2021 - 04.2021
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Worked with the lead teacher to monitor class schedule and take attendance.
- Oversaw students in the classroom and common areas to monitor, enforce rules, and support the lead teacher.
Education
Bachelor of Science - Public Health
Grand Canyon University
Phoenix, AZHigh School Diploma -
Liberty High Shcool
Liberty, Missouri 05.2004
Bachelor of Science - Public Health
BYU-Idaho
Rexburg, IDNo Degree -
Pathway BYU-Idaho
Rexburg, ID05.2016
Certification - Nursing Assistant
Excelsior Spring Career Center
Excelsior Springs, MO04.2013
Skills
- COVID-19 Safety Procedures
- Room and Public Space Cleaning
- Customer Service
- Room Turnover
- Output Monitoring and Reporting
- Activities of Daily Living (ADL) Support
- Vital Signs Collection
- Feeding Assistance
- Infant Care and Feeding
- Vacuuming and Sweeping
- Early Childhood Development
- Passenger Safety
- Securing Wheelchairs
- Systems Analysis
- Disability Support
- Passenger Monitoring
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
Languages
English
Additional Information
I am Covid Vaccinated and booster times 1.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
School Bus Monitor
Apple Bus
09.2021 - Current
Teacher's Assistant
Imagination Station Childcare And Preschool
01.2021 - 04.2021
Certified Nursing Assistant
Valley Manor
06.2019 - Current
Certified Nursing Assistant
Ashton Courts
07.2017 - 05.2019
Certified Nursing Assistant
Excelsior Nursing And Rehab
03.2017 - 06.2017
Certified Nursing Assistant
Asthon Court
09.2014 - 02.2017
Certified Nursing Assistant
Cedars Of Liberty
03.2014 - 08.2014
Certified Nursing Assistant
Liberty Terrace
11.2013 - 02.2014
Certified Nursing Assistant
Liberty Hospital
05.2013 - 11.2013
Housekeeping Aide
Liberty Hospital
07.2010 - 05.2013
Housekeeper Aide
Saint Luke's Northland Hospital
10.2009 - 07.2010
Customer Service Representative
Musician's Friend
11.2007 - 11.2009
Dietary Aide
Richmond Healthcare And Rehab
03.2007 - 04.2007
Crew Member
Mr. Goodcents
09.2004 - 11.2007
Bachelor of Science - Public Health
Grand Canyon University
High School Diploma -
Liberty High Shcool
Bachelor of Science - Public Health
BYU-Idaho
No Degree -
Pathway BYU-Idaho
Certification - Nursing Assistant
Excelsior Spring Career Center
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