Karen Dombrowski
Amherst Jct,WI
Summary
Dedicated employee of Delta Dental of Wisconsin for 27 years. I consistently meet my after call work and my adherence and my quality assurance is excellent. I am very self motivated and hardworking individual.
Overview
28
28
years of professional experience
Work History
Certified Customer Experience Representative
Delta Dental of Wisconsin
Stevens Point, WI
08.1998 - Current
- Delivered exceptional customer support by resolving inquiries and issues efficiently.
- Collaborated with cross-functional teams to enhance service to provide exceptional benefit information and claims processing.
- Implemented process improvements that streamlined operations and reduced response times.
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
Data Entry Operator
Delta Dental of Wisconson
Stevens Point, WI
01.2007 - 11.2017
- Entered and maintained accurate patient data in electronic systems.
- Collaborated with team to streamline data entry processes for efficiency.
- Completed data entry tasks with accuracy and efficiency.
Education
No Degree - Soft Kills Course
Midstate Technical
Stevens Point, WI02.2025
Skills
- Green Screen and advantech experience
- Accuracy and efficiency in keyboard skills
- Self motivated
- Hardworking
- Dedicated
Timeline
Data Entry Operator
Delta Dental of Wisconson
01.2007 - 11.2017
Certified Customer Experience Representative
Delta Dental of Wisconsin
08.1998 - Current
No Degree - Soft Kills Course
Midstate Technical