Karen Dominguez
Queens,NY
Summary
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. That will also provide me with the ability to grow and advance within myself and my experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Waitress/Hostess
Melas Restaurant
01.2021 - Current
- Greet and acknowledge guests and seat patrons by escorting them to assigned table or communicate delays and offer additional services such as beverages to keep them occupied while waiting
- Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials
- Accept and organize reservations and prioritize reservations to accommodate customers
- Prepare seating assignments prior to service and present plan to restaurant during pre-shift meeting
- Walk through the dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs
- Addressed guest requests or complaints and escalated major complaints to manager.
Bookkeeping Assistant
Rosaluz Vasquez
11.2022 - Current
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Maintained inventory of office supplies and placed orders.
- Input data into accounting system and maintained integrity of system information to alleviate potential breaches.
- Generated financial reports and summaries for management review.
- Matched purchase orders with invoices and recorded necessary information.
Receptionist
Supreme Dinner
11.2018 - 11.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Education
High School Diploma -
John Bowne High School
Flushing, NY06.2017
Skills
- Able to make difficult decisions under stressful situations
- Bilingual- fluent in conversational Spanish
- Able to communicate effectively in diverse environments
- Great customer service skills
- Patient when dealing with challenging individuals
- Efficient in a high-paced work environment
- Data Inputting
- Quickbooks
- Attention to Detail
- Organizational Skills
- Time Management
- Confidentiality and Integrity
- Teamwork Abilities
- Problem Solving
Languages
Spanish
Native or Bilingual
Timeline
Bookkeeping Assistant
Rosaluz Vasquez
11.2022 - Current
Waitress/Hostess
Melas Restaurant
01.2021 - Current
Receptionist
Supreme Dinner
11.2018 - 11.2021
High School Diploma -
John Bowne High School
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