Karen Donner
Fresno,CA
Summary
Accomplished Human Resources Manager with a proven track record at AGI Publishing, Inc., where I enhanced HR operations and employee relations through effective conflict resolution and process automation. Skilled in compliance and payroll administration, I excel in mentoring teams and leveraging HR policies to achieve organizational goals.
Diligent Human Resources Manager with comprehensive experience in managing all facets of human resources functions including recruitment, employee relations, and compliance. Demonstrated success in fostering positive work environment and implementing effective HR policies that support organizational goals. Proven ability to leverage communication and conflict resolution skills to enhance team dynamics and drive employee engagement.
Overview
27
27
years of professional experience
Work History
Human Resources Manager
AGI Publishing, Inc.
05.2010 - 02.2025
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Management Analyst
City of Fresno
09.2009 - 05.2010
- Evaluated current processes to develop improvement plans.
- Improved operational efficiency by streamlining processes and implementing best practices in management analysis.
- Managed complex projects from inception through execution while maintaining strict adherence to budgetary constraints and timelines.
- Provided expert guidance on best practices, resulting in improved overall organizational effectiveness.
Corporate Recruiter
Gottschalks
05.1998 - 07.2009
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Increased offer acceptance rate by conducting thorough pre-screening interviews and effectively selling company culture and benefits.
- Coordinated internship programs to identify future talent pipelines while also providing valuable learning experiences for participants.
- Networked at corporate events to find potential employees.
- Completed paperwork and work authorization forms after hiring new employees.
- Collaborated with various departments to define job qualifications.
- Visited colleges and job fairs to inform people about job opportunities.
Education
No Degree - General Studies
Fresno City College
Fresno, CASkills
- HR policies and procedures
- Training and mentoring
- Compliance
- Benefits and compensation management
- Employment law
- Human resources operations
- Records management
- Payroll administration
Timeline
Human Resources Manager
AGI Publishing, Inc.
05.2010 - 02.2025
Management Analyst
City of Fresno
09.2009 - 05.2010
Corporate Recruiter
Gottschalks
05.1998 - 07.2009
No Degree - General Studies
Fresno City College
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