Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Karen Dsilva

San Diego,USA

Summary

PMP-certified project leader with an MBA, MS, and a strong background in utility and engineering programs, specializing in risk management and cross-functional team leadership. Experienced in developing comprehensive project plans, managing resources, and driving initiatives to meet scope, schedule, and budget goals while proactively identifying and mitigating project risks. Proven ability to monitor regulatory compliance, assess technical challenges, and implement solutions that enhance quality and customer satisfaction. Skilled in presenting program updates to executive leadership, coordinating multidisciplinary teams, and supporting business growth through process improvements and service expansion. Currently managing risk-sensitive projects in SDGE’s Pole Loading Compliance Program at NV5, with a focus on safety, quality control, and continuous process optimization.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Project Coordinator

NV5
01.2023 - Current
  • Assisted in the development and ongoing refinement of detailed project plans, including cost estimates, milestones, and quality specifications
  • Coordinated departmental and cross-functional engineering teams, assigning and prioritizing work aligned with utility infrastructure upgrade goals
  • Monitored project schedules, timelines, and deliverables, ensuring on-time completion while maintaining compliance with technical and environmental standards
  • Directed day-to-day activities of support staff and contractors, providing guidance and resolving roadblocks to maintain momentum
  • Created proposals, progress reports, and documentation packages for both internal use and client presentations, including executive-level reporting
  • Evaluated project risks and issues, developing recommendations and action plans to achieve quality and customer satisfaction benchmarks.
  • Supported RFP development and business expansion opportunities by coordinating with internal stakeholders and identifying service enhancements
  • Ensured strict adherence to all regulatory and safety standards throughout the project lifecycle
  • Spearheaded process improvement efforts, including SharePoint automation, PLCP fielding tools, and PIDS tracker enhancements
  • Acted as the key liaison between clients, engineering, and field teams, addressing scope changes, non-compliance findings, and workflow bottlenecks.
  • Key Achievements: Built a dynamic fielding and billing tracker for subcontractors, helping streamline task prioritization and financial reconciliation
  • Improved SharePoint audits and team dashboards, increasing project transparency and reducing administrative rework
  • Developed tools and frameworks that supported utility system integration, verification, and validation through field testing
  • Recognized for effectively balancing project control with customer engagement, ensuring both technical and relational success

Project manager & Business Owner

Tritoncrest LLC
San Marcos, USA
01.2016 - 01.2019
  • Oversaw shipments from the port to packaging with the goal of minimizing risks and delays
  • Implemented best practices in advertising and marketing to secure new markets
  • Guided business financial and accounting processes, ensuring accuracy and limited error to reduce business impact
  • Notable Contributions: Introduced process improvements to streamline sales and operations, which led to an increase in sales by an average of 50%
  • Oversaw an inventory valued between $25,000 and $50,000 quarterly with responsibility for ensuring proper tracking, reporting, and monitoring for upcoming procurements to ensure consistent business operations
  • Developed online selling profiles on sites such as Amazon and oversaw client-facing reporting, messaging, and marketing tactics
  • Served as a liaison responsible for managing communications and knowledge exchanges; arranged data, knowledge, and ideas and facilitated information management
  • Work with business partners and data providers to rigorously define, implement and further develop metrics and key performance indicators
  • Utilized physical skillsets to build, repair, and invent products and fixes, as needed; picked up inventory at ports and ensured proper packaging and shipping
  • Constantly review, streamline, and automate the current operational workflow to improve productivity

Radiologic Technologist / Medical Assistant

US HealthWorks
San Diego, USA
01.2018 - 10.2018
  • Ensured alignment with business policies and procedures focusing on quality control in development and labeling of diagnostic imaging materials
  • Maintained responsible for overseeing patient profiles and ensuring the accuracy of entries
  • Notable Contributions: Performed various full body Radiologic (x-ray) exams on patients independently
  • Performed venipuncture and Vital signs examinations
  • Obtained patient data and medical history; communicated with patients regarding their health conditions and issues that they are facing that brought them in that day
  • Leveraged knowledge and experience as a Certified Specialist in 5-panel and 10-panel drug screens to develop and lead training across drug testing, random testing, post-accidental drug testing, and reasonable suspicion drug testing
  • Incorporated practices aimed at developing and sustaining informed, safe, and effective environments for patients; analyzed patient needs and leveraging relationship-building skills to allow patients to make accurate, informed decisions and plans
  • Educated patients on procedure details, provided instructions, and answered questions to provide individuals with a personalized, stress-free experience
  • Developed reports and maintained detailed records of services for auditing, reporting, and tracking of referral logs
  • Implemented ways to effectively mitigate and manage risks for patients through implementing procedures such as the utilization of shielding techniques and strategic positioning, resulting in limited exposure to radiation

Bio Skills Lab Manager / Radiologic Technologist

St. John Medical Endeavors Pacific American, LSLC
San Diego/Irvine, USA
10.2017 - 05.2018
  • Implemented measures to streamline business improvements and improve client relationships to lead to success and attainment of business goals
  • Managed medical equipment inventories and oversaw medical device tracking and usage for lab training
  • Notable Contributions: Assisted surgeons in experimental procedures as a radiology technologist by using fluoroscopy and X-rays in image-guided surgeries
  • Fostered relationships with 10+ medical device vendors to plan and execute training events for surgeons and specialists
  • Led activities as acting Lab Manager for training and development sessions held within the Learning Center; planned events and organized lunch receptions, as needed, to support hands-on training for specialists traveling from remote and local sites
  • Planned and prepared detailed quotes and financial expenses breakdown for surgical clients and medical device companies, which required guiding clients in the type of tissue and surgical equipment needed to perform various labs
  • Assessed organizational needs and goals and conducted research to obtain additional knowledge to meet the demands and knowledge gaps within the team

X-Ray Tech Intern

La Paz Regional Hospital
Parker, USA
05.2014 - 06.2014
  • Served as a liaison between various modalities within the radiology department, including Fluoroscopy, Cath Lab, CT scans, and MRI scans
  • Facilitated both orthopedic and non-orthopedic surgical procedures
  • Notable Contributions: Conducted X-Ray imaging of the chest, thorax, extremities, spine, pelvis, abdomen, and head areas on patients
  • Participated in fluoroscopic studies of the upper and lower GI and Iodinated contrast studies, providing results to teams for review and further analysis

Radiologic Technologist

Kasturba Medical College Hospital
Manipal, India
08.2010 - 07.2012
  • Leveraged expertise in public speaking and training to lead and conduct seminars; presented research at 10+ state and national conferences
  • Responsible for preparing patients for examinations and overseeing care and medical reporting
  • Notable Contributions: Oversaw academic and hands-on training for students within the Medical Imaging Program across a variety of subjects such as Radiographic Positioning, Principles of Radiographic Exposure, and Radiation Protection & Special Procedures
  • Utilized training and on-site equipment to perform full body X-Rays, MRIs, Special Procedures, Interventional Radiology, Angiography, and C.T
  • Scans

Radiologic Technologist

Kasturba Medical College Hospital
Mangalore, India
09.2009 - 08.2010
  • Engaged in continuous learning within Radio Diagnosis and Therapy delivery to gain better insights into positioning and treatment techniques
  • Notable Contributions: Served as a Teaching Assistant for Undergraduate students in Radiography with responsibility for overseeing one-on-one development and providing coaching for challenging topics
  • Performed general Radiographic Procedures such as X-rays, C.T
  • Scans, Fluoroscopy, and MRIs

Radiologic Technologist Intern

Fr. Muller’s Medical College Hospital
Mangalore, India
09.2006 - 09.2009
  • Utilized knowledge of various equipment including ultrasound units, C.T
  • Scanners, and automatic processors to effectively complete medical procedures as directed under supervision
  • Notable Contributions: Handled general radiographic work, including Special Radiological Procedures, Mammography, Cath Lab, and Operation Room postings under supervision
  • Responsible for conducting C.T
  • Scans, MRI scans, and related procedures under supervision

Education

Electric Utility Planner Certification Program - Electrical Engineering

California State Polytechnic University
Pomona, CA
05.2025

Master of Business Administration (MBA) - Business Analytics

California State University San Marcos
San Marcos, CA, USA
05.2023

Associate of Science (AS) - Medical Imaging Technology - Radiology

PIMA Medical Institute Arizona
AZ, USA
12.2014

Master of Business Administration (MBA) - Hospital and Healthcare Management

Apex Institute of Management and Technology
India
12.2012

Master of Science - Medical Imaging Technology - Radiology

Kasturba Medical College Hospital - Manipal University
Manipal, Karnataka, India
12.2012

Bachelor of Science (BS) - Medical Imaging Technology - Radiology

Fr Muller Medical College Hospital - Rajiv Gandhi University of Health Sciences
Karnataka, India
12.2009

Skills

  • Project Management
  • Six Sigma
  • SQL
  • Tableau
  • Power BI
  • MS Word
  • Excel
  • Access
  • PowerPoint
  • Business Process Improvement
  • Agile Methodology
  • SWOT Analysis
  • Financial Analysis
  • ROI
  • IRR
  • NPV
  • Pivot tables
  • Dashboards
  • Analytical tools
  • Report writing
  • Business communication
  • Management
  • Risk & Safety Management
  • Organizational Leadership
  • Operations Management
  • Hospital & Healthcare Management
  • Business Analytics
  • Predictive Analysis
  • Strategic Planning
  • Inventory Management

Certification

Project Management Professional (PMP), Advanced Study in Business Analytics, edX Verified Certificate for Introduction to Data Science, R, SQL, Tableau, Power BI, SAP, Word Press, Word, Excel, PowerPoint, Six Sigma, Microsoft Excel Solver, Forecast, Project Management (PMP), American Registry of Radiologic Technologists – R.T.(R) (ARRT), California Department of Public Health – Radiology Branch, Fluoroscopic Radiologic Technologist (FT), Certified in Basic Life Support for Health Care Providers – American Red Cross, Adult and Pediatric First Aid CPR/AED

Timeline

Project Coordinator

NV5
01.2023 - Current

Radiologic Technologist / Medical Assistant

US HealthWorks
01.2018 - 10.2018

Bio Skills Lab Manager / Radiologic Technologist

St. John Medical Endeavors Pacific American, LSLC
10.2017 - 05.2018

Project manager & Business Owner

Tritoncrest LLC
01.2016 - 01.2019

X-Ray Tech Intern

La Paz Regional Hospital
05.2014 - 06.2014

Radiologic Technologist

Kasturba Medical College Hospital
08.2010 - 07.2012

Radiologic Technologist

Kasturba Medical College Hospital
09.2009 - 08.2010

Radiologic Technologist Intern

Fr. Muller’s Medical College Hospital
09.2006 - 09.2009

Electric Utility Planner Certification Program - Electrical Engineering

California State Polytechnic University

Master of Business Administration (MBA) - Business Analytics

California State University San Marcos

Associate of Science (AS) - Medical Imaging Technology - Radiology

PIMA Medical Institute Arizona

Master of Business Administration (MBA) - Hospital and Healthcare Management

Apex Institute of Management and Technology

Master of Science - Medical Imaging Technology - Radiology

Kasturba Medical College Hospital - Manipal University

Bachelor of Science (BS) - Medical Imaging Technology - Radiology

Fr Muller Medical College Hospital - Rajiv Gandhi University of Health Sciences

Similar Profiles

CREATE PROFILE
Karen Dsilva