Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Karen Durkin

Tamarac,FL

Summary

I have 38 years experience in retail and office work. More detailed information available upon request/interview.


Overview

38
38
years of professional experience

Work History

Cashier/Customer Service/Stocking

Dollar Tree Stores
03.2025 - 06.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.

Assistant Manager

Uncle Bucks Discount Store
06.2023 - 11.2024

Open and close store, run, and balance register and credit card machine, create register bank for next shift. Prepare daily paperwork and bank deposit at closing. Count and balance safe contents.

Accept, price and display fresh produce shipments as well as general merchandise.

Stock shelves, end caps and wall displays. Maintain cleanliness of store.

Assist customers with purchases, returns, refunds and exchanges.


Multiple Positions

Phillips International Inc,
01.2004 - 08.2012

Invoice previous days shipments. Assist Order Entry department with preparing and keying orders.

Assist in house sales reps with order issues...incorrect merchandise, missing shipments and pricing issues.

Assist Front Office staff with reception, filing and faxing.

Assist Accounting department with showroom customer purchases, processing credit card payments, prepare monthly commission payments for out of house sales reps.

Prepare and process all USPS shipments.

Assist Shipping department preparing all COD shipments prior to shipment.

Education

High School Diploma -

Alan B. Shepard High School
Palos Heights, IL

Skills

  • Cash register operation
  • Cash management
  • Customer relations
  • Customer service excellence
  • Attention to detail
  • Work ethic and integrity
  • Time management skills
  • Issue resolution
  • Order taking
  • Reliability and punctuality
  • Cash drawer balancing
  • Professionalism and courtesy
  • Product restocking
  • Written and verbal communication
  • Retail merchandising
  • Refunds and exchanges

Languages

English
Full Professional

Timeline

Cashier/Customer Service/Stocking

Dollar Tree Stores
03.2025 - 06.2025

Assistant Manager

Uncle Bucks Discount Store
06.2023 - 11.2024

Multiple Positions

Phillips International Inc,
01.2004 - 08.2012

High School Diploma -

Alan B. Shepard High School
Karen Durkin