Karen Dustman
Staunton,IL
Summary
Dynamic surgical services manager excelling in quality control, policy development, and team leadership. Proven ability to enhance operational efficiency and service delivery standards through effective resource allocation and communication.
Overview
2027
2027
years of professional experience
Work History
Manager of Surgical Services
Christian Hospital
St Louis, Missouri
2013 - Current
- Directed daily operations across multiple departments, including Pre-anesthesia testing, Ambulatory, Operating Room, and Post Anesthesia Care Unit. Conducted hiring and performance evaluations to build strong teams. Ensured precise timecard management for efficient payroll processing. Developed peri-operative policies to standardize practices and improve compliance. Established quality control measures aimed at enhancing service delivery standards.
Assistant Nurse Manager of Surgical Services
Christian Hospital
St Louis, Missouri
2011 - 2013
- Coordinated nursing personnel schedules to enhance staffing efficiency while overseeing hiring, conducting evaluations, managing timecards, and contributing to quality control measures.
Supervisor of Surgical Services
Christian Hospital
St Louis, Missouri
2008 - 2011
- Oversaw the daily operation of intra-operative surgery. Responsibilities include hiring, evaluations, accurate timecard management, participating in quality control measures, and managing the daily OR schedule.
Evening Charge Nurse of Surgical Services
Christian Hospital
St Louis, Missouri
2002 - 2008
- Managed the OR daily schedule, responsible for the call schedule, circulated and scrubbed surgeries.
Staff Nurse
Christian Hospital
St Louis, Missouri
1997 - 2002
- Provided direct patient care to patients on the telemetry unit and operating room.
Education
Master of Arts - Leadership And Management
Webster University
St. Louis, MO05-2021
Bachelor of Science - Nursing
Valparaiso University
Valparaiso, IN08-1996
Bachelor of Science - Chemistry
University of Illinois At Urbana-Champaign
Champaign, IL05-1994
Skills
- Surgical services management
- Quality control measures
- Policy development
- Staffing optimization
- Problem solving
- Resource allocation
- Interpersonal communication
- Flexibility
Accomplishments
- 2023 Quality Improvement Team Award for Patient Experience
- 2020 Quality Improvement Team Award for Falls
- 2016 Quality Improvement Team Award for Colo-rectal Bundles
- 2003 Nurse Excellence Award
Affiliations
- Procedure Utilization Board
- BJC Peri-Operative Optimization Committee, Clinical Operations
Timeline
Manager of Surgical Services
Christian Hospital
2013 - Current
Assistant Nurse Manager of Surgical Services
Christian Hospital
2011 - 2013
Supervisor of Surgical Services
Christian Hospital
2008 - 2011
Evening Charge Nurse of Surgical Services
Christian Hospital
2002 - 2008
Staff Nurse
Christian Hospital
1997 - 2002
Master of Arts - Leadership And Management
Webster University
Bachelor of Science - Nursing
Valparaiso University
Bachelor of Science - Chemistry
University of Illinois At Urbana-Champaign