Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karen Edwards

Bronx,NY

Summary

Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Shelter Assistant Program Director

Project Renewal Ana's Place
12.2019 - Current
  • Provide Support for day-to-day management of a 108-bed shelter for homeless men, with respect to daily workload, and productivity; insuring shifts are adequately staffed, services are being provided to clients, interior and exterior of the facility are clean and conform to established standards
  • Regularly meets with Direct Reports on an individual and group basis to clarify roles and approaches for delivering services to clients, making corrective recommendations as appropriate
  • Ensures that the Shift Supervisors are providing quality care to clients; Manages Operation employee(s) performance reviews, recruiting/discharging staff; arranging in-service training schedule; managing client admission; help coordinating building maintenance with Project Renewal’s other services
  • Facilitates staff and team meetings
  • Interfaces with the community, neighborhood associations and other local service providers
  • Handles community relations activities, which includes maintaining a positive relationship with neighboring community and overseeing the creation of partnerships with community-based service providers; Ensures that staff has required certifications and trainings to comply the requirements of the oversight agencies
  • Ensures that all information on the Equal Employment Opportunity Act (EEO) and Americans with Disabilities Act (ADA) is prominently displayed and observed by all staff
  • Interfaces with other city/state agencies as needed to better serve the clients, insuring the timely completion of weekly, monthly, and annual reports
  • Ensures timely submission of supporting documents to respond to federal, state and city audits as well as any claims or lawsuits filed by clients and staff
  • Performs other related duties as assigned
  • Communicates with clinical staff regarding any shift issues affecting the clients, by conducting a comprehensive review of logbook and staff observations, recording any changes in behavior of the clients that might be useful to the team
  • Participates in weekly social service meetings as Liaison to operations staff, debriefing any incidents which may need more information
  • Conducts supervisory meetings with all RA supervisors to review procedures and maintain that communication is being consistent across all shifts
  • Ensures that any and all incidents are recorded in the Logbook, but especially that priority incidents are recorded, and the appropriate management staff is notified
  • Reviews incidents with staff to ensure quality control, reporting any inconsistencies to Program Director
  • Ensures that electronic shift summaries are completed, and all incident reports are inputted coherently
  • Oversees the client storage room and regularly reviews records to ensure accuracy/consistency in documentation
  • Oversees the Callahan room to ensure all records are up-to-date and all supplies are accounted for
  • As needed, provides direct assistance to clients can which include helping clients adhere to their daily schedules, and ensuring they are participating in their scheduled activities

LPN Staff Nurse

The Guidance Center of Westchester
11.2019 - Current
  • Provide medical oversight to clients participating in a Methadone Maintenance Treatment Program
  • Provide support to Nursing Supervisor by executing duties within medical compliance to regulatory standards
  • Ensures patient care is provided in accordance with internal policy and procedures as well as external regulations
  • Maintains complete and accurate records
  • Recognize, treat, and report changes in methadone clients physical and emotional condition related to methadone maintenance
  • Participates in training and in-service education
  • Conduct medical assessments of clients
  • Witness “observed urine screens” as necessary
  • Dispenses appropriate methadone dosages, in accordance with clinic procedures and guidelines according to DEA, OASAS, SAMSHA, JCHAO and DOH regulations
  • Details inventory maintenance and reporting with computations according to each tour
  • Maintains accurate documentation of daily methadone dispensing log
  • Maintains daily reports for accountability of daily dispensing activities such as calibration, spillage, compliance, and swapping of inventory
  • Abides by HIPAA regulations
  • Continuously maintain open communication with clinical colleagues (Psychiatrist, Therapists, Consultants, Counselors, Case Managers, MPS workers).

LPN - Psych Nurse

Project Renewal/Ana's Place Men's Shelter
05.2018 - 12.2019
  • Reports to Director of Nursing Operations in collaboration with Medical Director, Psychiatric Services and Medical Director, Primary Care Services
  • Participates in weekly clinical meetings to identify medical problems among clients
  • Provides routine monitoring of clients' physical condition, triage of medical and psychiatric problems
  • Administers/ Monitor medication administration; participate in the recovery care planning
  • Reviewing and maintaining the medication system/ Maintains documentation in compliance with agency policies and procedures
  • Process admissions, intake assessments and discharges
  • Monitor signs and symptoms of withdrawal and perform vital signs where needed
  • Coordinates response to medical and psychiatric emergencies/ Make appropriate and timely referrals for clients being referred to other levels of care
  • Facilitates referrals to community-based psychiatric and primary care providers
  • Collaborates with facility psychiatrist and psychiatric nurse practitioner, as well as with on-site and community-based medical and psychiatric services, as necessary
  • Provides medication management, administration and teaching when necessary and appropriate within scope
  • Provides ongoing health education and support to participants/Organizes education for participants and staff on health topics
  • Training designated non-clinical staff to observe client self-administration of medication
  • Test glucose and administer injection, give vaccines and flu shots when applicable to Staff and Clients
  • Record patient's medical history, vital statistics and test results in medical records where/when necessary; Maintain accurate and timely record keeping
  • Point of contact for managing schedules, coverage plans, vacation/sick/unplanned, call-out notification for Shelter Nurses
  • Support the hiring and onboarding process to fill vacant nursing positions in the shelter programs.

LPN - Per Diem Charge Nurse

Hebrew Home for the Aged
05.2018 - 11.2019
  • Manage a Dementia unit of 22 Residents; Administer medication to Residents, General Patient care
  • Charting, 24 Hour report, Patient Teaching, Medicare Notes, Weekly Behavior reports
  • Supervise 3 CNAs; Responsible for CNAs Assignments
  • Provide quality nursing care in accordance with resident care policies and procedures
  • Perform all tasks with resident-centered focus while seeking opportunities for improvement of processes and treatments
  • Act as resident advocate and implement total patient care through a team nursing process covering 5 high acuity patients per shift.

LPN - Charge Nurse

Bainbridge Nursing and Rehabilitation Center
08.2017 - 05.2018
  • Manage a Sub-Acute unit of 40 Residents; Administer medication to patients, General Patient care
  • Charting, 24 Hour report, Patient Teaching, Medicare Notes, Weekly Behavior reports
  • Supervise 5+ CNAs; Responsible for CNAs Assignments
  • Flush IV/Antibiotic, Irrigate/flush Supra Pubic Catheter, Insert Foley Catheter
  • Establish open communication with department heads to ensure a safe, therapeutic environment for residents and staff; Provide consistent advice and solutions pertaining to staff and patient issues; incorporate personal contact with physicians and patients on a regular basis; Provide ongoing communication with families, residents MD/NP and consultants
  • Help RN Supervisor input orders where applicable while displaying sound, ethical and independent decision-making ability consistent with medical and Facility protocols; Partner with RN Supervisors to ensure over all well-being of all patients within the Unit; Provide quality nursing care in accordance with resident care policies and procedures
  • Perform all tasks with patient-centered focus while seeking opportunities for improvement of processes and treatments
  • Act as patient advocate and implement total patient care through a team nursing process covering 10 - 12 high acuity patients per shift
  • Continuously help RN Supervisor by utilizing strong assessment skills to determine necessary patient care
  • Test glucose and administer injection, give vaccines and flu shots when applicable
  • Record patient's medical history, vital statistics and test results in medical records where/when necessary
  • Establish open communication with department heads to ensure a safe, therapeutic environment for residents and staff; Provide consistent advice and solutions pertaining to staff and patient issues; incorporate personal contact with physicians and patients on a regular basis; Provide ongoing communication with families, residents MD/NP and consultants.

LPN - Charge Nurse

Advanced Care Staffing
06.2016 - 08.2017
  • Manage a unit of 48 Residents; Take care of day-to-day activities of the unit, Ensure unit meets all standards during tour
  • Administer medication to patients, General Patient care
  • Charting, 24 Hour report, Patient Teaching, Medicare Notes, Weekly Behavior reports
  • Supervise 5+ CNAs; Responsible for CNAs Assignments.

Director, Traffic Services

Horizon Media
05.2006 - 03.2017
  • Oversee the general operations of the NY, LA and Canvas Media Traffic departments
  • Manage, train and develop Traffic staff through performance management and giving consistent feedback
  • Identify with staff, developmental opportunities and help them to work toward their professional goals; Assign new accounts to Broadcast Traffic Coordinators
  • Maintain staff levels through effective recruiting, salary administration, performance management and conflict resolution
  • Act as a liaison between stations, clients/Brand Team to ensure clients are aware of all station requirements and facilitate compliance to avoid delay in media scheduling
  • Act as a liaison between Traffic and other HMI departments to offer expertise on the trafficking process to provide better service to clients
  • Investigate all claims of trafficking errors and report on parties that identify which party should be held responsible
  • Manage commercial trafficking and approval of all production, client billing, including customizing phone numbers and encoding for tracking purposes of assigned spot broadcast accounts
  • Oversee final phase of editing commercial advertisements including customizing phone numbers & encoding for tracking purposes based on Client specs
  • Maintain knowledge of advanced technology and new technical applications
  • Evaluate new software and services, report on findings and submit recommendations of implementation to senior management based on cost-efficiency and added value to the department
  • Participate in monthly status meeting with Senior Management utilizing information to better anticipate and manage future impacts to the department while informing of developments in the department and determining potential impacts if any
  • Conduct bi-weekly meetings to closely monitor the department's status while handling special projects as needed by senior management

Manager, Traffic Services

05.2000 - 05.2006
  • Organize Traffic Department and implement the use of traffic procedures
  • Train and supervise traffic personnel
  • Coordinate accounts for clients including but not limited to: AETN, David's Bridal, Foxwoods, Golden Corral, IHOP, Turtle Wax, Mike's Hard Lemonade
  • Place shipping orders and track broadcast material

Education

Bergen Regional Medical Center
Paramus, NJ
03.2016

Jersey College School of Nursing
Teterboro, NJ
06.2015

Associate of Arts - Business Administration

Katherine Gibbs
New York, NY
07.1998

Skills

  • Behavioral Health
  • Communication and Interpersonal Skills
  • Conflict Resolution Strategies
  • First Aid and CPR Training
  • Crisis Management Abilities
  • Problem-Solving

Certification

LPN, 08/2024, NY

Timeline

Shelter Assistant Program Director

Project Renewal Ana's Place
12.2019 - Current

LPN Staff Nurse

The Guidance Center of Westchester
11.2019 - Current

LPN - Psych Nurse

Project Renewal/Ana's Place Men's Shelter
05.2018 - 12.2019

LPN - Per Diem Charge Nurse

Hebrew Home for the Aged
05.2018 - 11.2019

LPN - Charge Nurse

Bainbridge Nursing and Rehabilitation Center
08.2017 - 05.2018

LPN - Charge Nurse

Advanced Care Staffing
06.2016 - 08.2017

Director, Traffic Services

Horizon Media
05.2006 - 03.2017

Manager, Traffic Services

05.2000 - 05.2006

Bergen Regional Medical Center

Jersey College School of Nursing

Associate of Arts - Business Administration

Katherine Gibbs

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Karen Edwards