Summary
Overview
Work History
Education
Skills
Technicalskillsandcertifications
Timeline
Generic

KAREN ELLIS

Virginia,US

Summary

Experienced educator with a proven track record in fostering positive relationships and driving engagement among diverse stakeholders. Adept at leveraging data-driven insights to tailor educational experiences and improve satisfaction. Seeking to transition into a Customer Success Team Lead role to utilize strong communication, project management, and problem-solving skills to strengthen customer relationships, ensure high satisfaction, and achieve target renewal rates in the K-12 sector.

Overview

12
12
years of professional experience

Work History

Educator and Team Lead

Prince William County Schools
01.2018 - Current
  • Successfully managed classroom resources and budgets, ensuring efficient use and renewal of educational materials and technology.
  • Collaborated with school administration to secure funding and budget renewals for key educational programs, supporting academic success and enhancing learning experiences for students.
  • Developed curriculum and instructional materials for diverse populations, incorporating technology and interactive learning strategies to enhance engagement and achievement for over 50 learners annually
  • Integrated digital solutions and technology components using various LMS and eLearning tools to provide learners with an engaging learning experience, resulting in a 35% increase in learner engagement
  • Undertook the initiation, planning, execution, monitoring, adjustment, and closure of projects, educational programs, and school-wide activities in adherence to industry best practices
  • Analyzed qualitative and quantitative data to differentiate training sessions and reported actionable and valuable insight to stakeholders to ensure findings helped elevate the quality of over 100 training materials
  • Demonstrated expertise in maintaining learner's records, attendance data, and academic performance metrics; implemented data-driven decision-making strategies to improve educational outcomes and resource allocation
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Developed and implemented engaging lesson plans to keep learner attention.

Team Lead, Educator, and Administrator

Providence Academy
01.2013 - 01.2018
  • Designed curriculum and instruction while adhering to state standards
  • Creating technical resources, collaborating with team departments while using LMS
  • Planned and provided a clear and intentionally focused course and curriculum based on individual learners' goals using state standards, subject matter content, and district curriculum
  • Managed the recruitment process from advertising positions to conducting interviews and selecting top candidates; planned and delivered thought-provoking professional development workshops, equipping teaching staff with best practices
  • Analyzed data to differentiate training sessions, inform revisions to existing content, and plan improvements to future content
  • Implemented 1:1 and small group instruction in coaching sessions for progress monitoring, data collection, and analysis leading to the creation of individualized needs assessments; delivered consistent performance excellence on standardized testing (90th percentile)
  • Partnered and built relationships with other educators, and parents to ensure the overall success of the program and addressed individual learner's needs; recognized by administration as 'Top Performer' in differentiated instruction

Education

Master of Arts -

Liberty University

Bachelor of Science -

Liberty University

Virginia Teaching License -

South Carolina Teaching License -

Skills

  • Communication
  • Problem-Solving
  • Project Management
  • Data Analysis
  • Customer Service
  • Collaboration
  • Adaptability
  • Training and Mentoring
  • Resource Management

Technicalskillsandcertifications

  • Project Management Certificate, Coursera (Google), 05/24
  • Six Sigma, Educate 360, 01/24
  • Agile Project Management, Coursera (Google), 05/24
  • Business Analysis, Coursera (Google), 02/24

Timeline

Educator and Team Lead

Prince William County Schools
01.2018 - Current

Team Lead, Educator, and Administrator

Providence Academy
01.2013 - 01.2018

Bachelor of Science -

Liberty University

Virginia Teaching License -

South Carolina Teaching License -

Master of Arts -

Liberty University

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KAREN ELLIS