Karen Ericksen
Summary
Experienced legal assistant specializing in defense law, displaying professionalism and a dedication to confidentiality. Adapts swiftly to high-pressure situations, following instructions and taking necessary actions to excel. Possesses exceptional attention to detail, with strong skills in grammar, punctuation, spelling, editing, and formatting. A team player thriving in multitasking environments, approaching assistance with a positive attitude.
Overview
15
15
years of professional experience
Work History
Receptionist
Gunster Law Firm
06.2024 - Current
- Answer phone promptly and direct incoming calls to correct offices.
- Coordinate conference room calendars.
- Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Cultivate positive relationships with clients through professional demeanor and excellent interpersonal skills.
Merchandise Associate/Cashier Associate
HomeGoods
09.2023 - 08.2024
- Performed stocking and organization of merchandise to enhance the overall store presentation.
- Provided excellent customer service, including accurate cashier transactions and addressing customer inquiries.
- Demonstrated attention to detail in managing correct money exchange and pricing of merchandise.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Greeted, serviced, and thanked all customers.
Administrative Legal Support
Keller Landsberg, P.A.
07.2022 - 05.2023
- Scheduled appointments and maintained client communication.
- Supported attorneys with document preparation, email correspondence, and meeting deadlines.
- Multi-task across technical platforms and software programs within Microsoft Office.
- Coordinated scheduling with Courts, co-counsel and experts for inspection of properties.
- Increased workplace efficiency by cross-training in multiple administrative roles, providing backup support when needed.
Owner & Operator
In-Style Notary & Administrative Services
06.2019 - 07.2022
- Short-term law firm positions as a Legal Assistant.
- Working in the areas of Insurance Defense, Medical Malpractice Defense and Personal Injury Protection.
- Assisted attorneys in preparation of documents and filing on Florida E-Portal.
- Scheduling of hearings with attorneys, clients and court/judicial scheduling systems.
- Notarization for private parties.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Organized and attended local special events to showcase products, network with other businesses and attract new customers.
Administrative Legal Support
Kubicki Draper
09.2017 - 06.2019
- Legal Assistant to Senior Partner and two Associates Area of Law: Insurance Defense.
- Multi-tasking many files of daily scheduling, attention to attorney calendar and completion of court deadlines, preparation of documents (motions, notices, discovery), preparation of correspondence directly to clients and insureds; and scheduling of depositions, mediations, hearings and meetings with clients.
- Utilizing computer programs of AIM 'Attorney Information Manager', PerfectLaw, Outlook, Adobe editing and Word.
- Also proficient with the Florida E-Portal system, JAWS, JACS and any other online court scheduling.
Administrative Legal Support
Johnson, Anselmo, Murdoch, Burke, Piper & Hochman, P.A.
06.2009 - 08.2017
- Legal Assistant to Senior Partner and Senior Associate Areas of Law: Defense Governmental Litigation, Civil Rights, Commercial and Contract Law, Real Estate Acquisitions, Personal Injury, Wrongful Death, and Appellate Practice.
- In charge of managing files from beginning stages to the end of each case, while multi-tasking with daily scheduling of depositions, hearings, mediations, and completion of deadlines.
- In-depth knowledge of drafting correspondence, pleadings, discovery, and deposition summaries.
- Proficient E-filing on Florida E-Portal, CM-ECF and Appellate court systems and on-line scheduling of motion calendar and special set hearings with Judges.
- Strong interpersonal skills to communicate directly with outside legal firms and clients.
- Proficient computer skills utilizing WordPerfect, Juris, Gmail, Outlook and Adobe Acrobat.
- Strong attention to detail and ability to maintain confidentiality.
- Excellent grammar, punctuation, spelling, editing, and formatting abilities.
Education
Associate of Applied Science - Legal Assistant
Minnesota School of Business
Minneapolis, MNSkills
- Document Case Management and Preparation
- State and Federal E-Filing Procedures
- Calendar and Scheduling
- Facilitate Meeting of Deadlines
- Computer Proficiency
- Ability to Multi-Task
- Notary Public
- Attorney Time Entry
- Organization skills
- Time Management
- Verbal and written communication
- Customer and client relations
- Professional Demeanor
- Calendar Management
- Transcription and dictation
- Travel Arrangements
- Meticulous and organized
- Professional and polished presentation
- Attention to Detail
- Problem-Solving
- Punctual and Reliable
- Microsoft Office
- Word Processing
Data Entry
References
References upon request.
Timeline
Receptionist
Gunster Law Firm
06.2024 - Current
Merchandise Associate/Cashier Associate
HomeGoods
09.2023 - 08.2024
Administrative Legal Support
Keller Landsberg, P.A.
07.2022 - 05.2023
Owner & Operator
In-Style Notary & Administrative Services
06.2019 - 07.2022
Administrative Legal Support
Kubicki Draper
09.2017 - 06.2019
Administrative Legal Support
Johnson, Anselmo, Murdoch, Burke, Piper & Hochman, P.A.
06.2009 - 08.2017
Associate of Applied Science - Legal Assistant
Minnesota School of Business
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