Karen Escobar
Miami,FL
Summary
Highly strategic and results-oriented Senior Executive Assistant with 9 years of experience providing exceptional support to senior executives. Proven ability to anticipate needs, proactively solve problems, and manage complex schedules in a fast-paced environment. Skilled in building strong relationships, fostering communication, and streamlining operations to maximize executive efficiency.
Overview
18
18
years of professional experience
Work History
Real Estate Consultant
FAZE Realty
2019.11 - Current
- Strategic Marketing and Lead Generation: Leveraged proactive marketing techniques and extensive networking to identify and cultivate high-potential leads, successfully building and maintaining a robust client base.
- Client Education and Support: Provided comprehensive education to buyers and sellers on all facets of the housing market and property sales process, empowering clients with the knowledge to make informed decisions.
- Transaction Coordination: Ensured seamless property sale transactions by maintaining effective and continuous communication with buyers, sellers, colleagues, attorneys, title companies, and mortgage officers.
- Market Strategy Optimization: Regularly analyzed campaign performance to refine and enhance market strategies, identifying which initiatives generated the most interest and adjusting tactics accordingly to maximize engagement and conversion rates.
Media Coordinator
CTM Media Group
2018.03 - 2018.12
- Spearheaded the creation and execution of comprehensive digital and print marketing campaigns, enhancing brand visibility and engagement.
- Streamlined communication channels by effectively liaising between clients, agencies, graphic designers, digital editors, sales representatives, and senior managers to manage multiple accounts and projects, ensuring adherence to stringent deadlines.
- Developed high-impact marketing collateral for the management and sales teams, including sell sheets, trade show materials, and conference presentations, driving business growth and client acquisition.
- Demonstrated expertise in using advanced tools and platforms such as Salesforce, Citrix, Trello, Email Marketing, and Ettractions to optimize workflow and project management.
- Leveraged bilingual skills to provide Spanish interpretation as needed, facilitating seamless communication and fostering inclusive business relationships.
Sales Represedntative
SunTek Window Films, An Eastman Chemical Company
2015.07 - 2016.07
- Product Presentation and Consultation: Skillfully presented and demonstrated products to prospective clients, articulating features and benefits with clarity. Utilized consultative selling and upselling techniques to tailor solutions that meet client needs.
- Client Relationship Management: Cultivated strong rapport with prospective clients, fostering long-term relationships through consistent follow-up, personalized service, and a deep understanding of their evolving needs.
- Needs Assessment and Solution Development: Engaged in detailed discussions with clients to understand their expectations, requirements, and budget constraints. Proposed innovative and cost-effective solutions, identifying and leveraging upselling opportunities to enhance client value.
- Bilingual Communication and Support: Provided Spanish interpretation and support, ensuring effective communication and service delivery to the Latin market. Facilitated a seamless client experience across language barriers, strengthening market presence and client satisfaction.
Office Manager/Executive Assistant to the Vice President
Dunnhumby
2011.03 - 2015.05
- Office Operations and Budget Management: Directed comprehensive office operations, including the oversight of division budgets and management of information systems, ensuring streamlined administrative functions and cost-effective resource allocation.
- Human Resources Collaboration and Expansion Implementation: Partnered strategically with the human resources department to execute a significant company expansion, successfully doubling the organization’s size while maintaining operational efficiency and staff morale.
- Onboarding Process Development: Engineered and implemented a structured onboarding process, resulting in a more welcoming, efficient, and professional environment during large-scale hiring initiatives, enhancing new employee integration and retention.
- Cultural and Policy Integration: Led the integration of the parent company’s culture into the New York City satellite office, standardizing policies and procedures, implementing health initiatives, and creating community volunteer programs to foster a cohesive and engaged workplace environment.
- Executive Support and Complex Calendar Management: Provided exceptional support to two Vice Presidents, adeptly managing complex business and travel calendars. Responsibilities included coordinating meetings, appointments, schedules, company events, flights, lodging, and ground transportation, ensuring seamless logistical planning and execution.
- Proficiency in Productivity Tools: Demonstrated advanced knowledge and utilization of online software such as Google Workspace, Office 365, Zoom, and other productivity tools to enhance efficiency, communication, and collaboration across teams and projects.
Office Manager/Executive Assistant to VP
Hitachi Data Systems
2006.03 - 2011.01
- Operational Leadership and Strategic Management: Directed the day-to-day operations and long-term strategic goals of Hitachi Data Systems, ensuring efficient and effective operations management that supported organizational growth and performance.
- Policy Development and Implementation: Developed and implemented comprehensive policies and procedures for the New York City regional office, ensuring seamless alignment with U.S. company programs and compliance with corporate standards.
- Brand Awareness and Revenue Growth: Collaborated with the marketing team to establish brand awareness through targeted services, marketing, and sales campaigns. Spearheaded initiatives for financial forums, trade shows, and direct mail campaigns, significantly contributing to revenue growth from $25M to $250M over four years.
- Executive Support and Complex Calendar Management: Provided high-level support to the Vice President of Sales, managing a complex business and travel calendar that included domestic and international travel arrangements (flights, lodging, and ground transportation). Coordinated meetings, appointments, schedules, and event planning, ensuring seamless logistical execution and time management.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FLSkills
- Administrative Support
- Process improvement strategies
- Communication
- Executive Coordination
- Calendar Management Proficiency
- Project Management
- Office Operations
- Problem Solving
- Relationship Management
- Technology Proficiency
- Event Coordination
- Strategic Support
Languages
Spanish
Native or Bilingual
Timeline
Real Estate Consultant
FAZE Realty
2019.11 - Current
Media Coordinator
CTM Media Group
2018.03 - 2018.12
Sales Represedntative
SunTek Window Films, An Eastman Chemical Company
2015.07 - 2016.07
Office Manager/Executive Assistant to the Vice President
Dunnhumby
2011.03 - 2015.05
Office Manager/Executive Assistant to VP
Hitachi Data Systems
2006.03 - 2011.01
Bachelor of Arts - Psychology
Florida International University
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