Karen Fairbrother
Ocala,FL
Summary
Adept Clinical Research Coordinator and Medical Assistant with a proven track record at Allervie Health. I excel in organization and fostering strong patient relationships. My expertise in Good Clinical Practices and my role as a reliable team player have significantly contributed to the efficiency and success of clinical trials. I am a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
13
13
years of professional experience
Work History
Clinical Research Coordinator
Allervie Clinical Research
10.2023 - Current
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Followed informed consent processes and maintained records.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Assessed patients' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
- Reviewed referral information and kept track of intakes from various referral sources.
- Prepared and maintained regulatory documents for clinical trial submissions.
- Oversaw the management of investigational product supplies, ensuring appropriate storage conditions were maintained at all times for optimal efficacy during trials.
- Participated in initiation visits and investigator meetings, implementing trials following study timelines and budgets.
Medical Assistant
Allervie Health
06.2020 - 12.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
Sales Associate Specialist
Dillard's
10.2011 - 03.2016
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
- Mentored new hires on best practices in sales techniques, leading to improved overall team performance.
- Exceeded monthly sales targets through effective upselling techniques and consistent follow-ups with clients.
- Maintained clean sales floor and straightened and faced merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Certified Coding And Billing
Marion Technical College
Ocala, FL06.2020
Early Childhood Development
Florida State University
Tallahassee, FL2010
High School Diploma -
Vanguard High School
Ocala, FL05.2006
Skills
- Good Clinical Practices
- Electronic Data Capture
- Documentation Management
- Adverse event reporting
- Study protocols
- Patient recruitment
- Research experience
- Medical Terminology
- Medication Administration
- Medical Equipment Operation
- Reliable team player
- CPR
Timeline
Clinical Research Coordinator
Allervie Clinical Research
10.2023 - Current
Medical Assistant
Allervie Health
06.2020 - 12.2023
Sales Associate Specialist
Dillard's
10.2011 - 03.2016
Certified Coding And Billing
Marion Technical College
Early Childhood Development
Florida State University
High School Diploma -
Vanguard High School
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