Summary
Overview
Work History
Education
Skills
Proficiency
Timeline
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Karen Fajardo-Zulali

Karen Fajardo-Zulali

Oakville

Summary

Meticulous Quality Control Officer with skills in meeting strict deadlines while maintaining quality standards. Excellent technical and analytical skills. First-rate problem-solving abilities and am quick to identify problem areas, diagnose root causes and implement corrective actions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position and ready to help team achieve company goals to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Office Assistant/Quality Control Officer/Document Control

Cadi Company, Inc.
01.2021 - 05.2024
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Maintained and updated office records, both digital and physical.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Collaborated with various departments to complete assigned tasks.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Edited and proofread documents for accuracy and completeness.
  • Prepared material certification that involved putting the hardness and conductivity of each material.


Retail Sales Associate

TJ Maxx, TJX Companies
08.2020 - 05.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

ONLINE ESL (ENGLISH AS SECOND LANGUAGE) TEACHER

51Talk
09.2018 - 05.2019
  • Hired as an English teacher to teach Chinese, specifically, students to be proficient in the English language
  • Created meaningful lesson plans on a daily basis as a means of practicing the students’ current skills
  • Encouraged a positive and non-threatening environment to help students improve language in the workplace
  • Encouraged students to speak in English as much as possible and improved grammar and conversational skills.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Adapted instructional methods to accommodate diverse learning styles, ensuring each student''s success in grasping complex concepts.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Streamlined assessment processes, providing timely feedback on student progress and offering targeted support for improvement.
  • Educated students via video chat and other remote learning strategies.

Education

BACHELOR OF COMPUTER SCIENCE -

New Era University

BACHELOR OF SCIENCE IN SECONDARY EDUCATION -

Cavite State University-Naic
06.2018

Skills

  • Great communication and listening skills and self-motivated with great working skills with other individuals and teams

  • Efficient and effective even if put under extreme pressure and time constraint

  • Highly professional with customer service and could go in-depth in particular situations

  • Experienced with anything in relations to computers/computer technology including expertise in all Microsoft products (Word, Excel, Powerpoint, etc)

  • Adept and skilled in learning quickly in hands-on work in a professional way

  • Swift problem-solving skills and resourceful no matter the circumstance

  • Unusual memory that enables resourceful problem-solving skills

Proficiency

  • Critical and analytical thinking
  • Planning
  • Strong communication
  • Organization and prioritization
  • Problem solvingt
  • Time management
  • Simple computer troubleshooting
  • Any Microsoft products
  • Customer Service
  • Flexibility

Timeline

Office Assistant/Quality Control Officer/Document Control

Cadi Company, Inc.
01.2021 - 05.2024

Retail Sales Associate

TJ Maxx, TJX Companies
08.2020 - 05.2021

ONLINE ESL (ENGLISH AS SECOND LANGUAGE) TEACHER

51Talk
09.2018 - 05.2019

BACHELOR OF COMPUTER SCIENCE -

New Era University

BACHELOR OF SCIENCE IN SECONDARY EDUCATION -

Cavite State University-Naic

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Karen Fajardo-Zulali