Karen Ferrini
Lakeville,MA
Summary
Accomplished Human Resources Manager with a proven track record at Performance Food Group Co, adept in payroll management and problem-solving abilities. Streamlined HR processes, significantly reduced turnover, and enhanced employee relations through effective communication and conflict resolution. Expert in ADP Workforce Now and fostering a positive organizational culture, demonstrating a results-driven approach with a focus on achievements.
Overview
16
16
years of professional experience
Work History
Human Resources Manager
Performance Food Group Co
Richmond, VA
10.2018 - 04.2022
- Improved organizational culture by developing and executing various team-building initiatives and employee engagement activities.
- Managed payroll functions to ensure timely and accurate compensation for all employees.
- Administered benefits programs, ensuring employees were well-informed about their options and enrollment process.
- Oversaw onboarding processes, providing new hires with a smooth transition into the organization and setting them up for success.
- Maintained compliance with federal, state, and local employment laws by staying current on regulations and adjusting company practices accordingly.
- Completed bi-weekly payroll for over 100 employees employees
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Streamlined benefits enrollment process for smoother onboarding of new employees.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
HR Manager/Benefits and Payroll Administrator
T.F. Kinnealey & Co, Inc.
Brockton, MA
11.2005 - 10.2018
- Managed employee records on database to maintain accuracy and updated information.
- Managed payroll data entry and processing for 125 employees to comply with predetermined company guidelines, including over 50 Union Members.
- Assisted with recruitment and onboarding of new employees.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed manual checks for employees in accordance with company policies.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Ensured timely compliance with all regulatory changes affecting payroll, keeping organization ahead of legal requirements.
- Tracked employee vacation, sick and personal time.
- Gained experience using multiple payroll platforms such as ADP Workforce Now, Time & Attendance and Kronos.
- Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
Education
Associate of Arts - Business Management
Eastern Nazarene College
Quincy, MA08.2010
Skills
- Multitasking
- Problem-solving abilities
- ADP Workforce Now Time & Attendance Kronos
- Health and Safety Programs
- Forecasting Employment Needs
- Payroll Management
- HR policies and procedures
- Benefits Administration
Timeline
Human Resources Manager
Performance Food Group Co
10.2018 - 04.2022
HR Manager/Benefits and Payroll Administrator
T.F. Kinnealey & Co, Inc.
11.2005 - 10.2018
Associate of Arts - Business Management
Eastern Nazarene College