Karen Fitzgerald
Cypress
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, excelling in independent work environments. Possesses exceptional interpersonal skills and a proven ability to quickly acquire new competencies.
Overview
17
17
years of professional experience
Work History
Bank Liaison Officer
Utility Tax Services LLC
Houston
08.2020 - 03.2025
- Managed mail processing, prepared customer accounts for receivables, and facilitated wire transfers and remote deposits.
- Oversaw website for dissemination of tax rates, agenda posting, and organization of necessary documentation
- Managed statement sheet processing, coordinated supply ordering, and addressed service calls for office and equipment.
- Cultivated open communication with clients, ensuring satisfaction and addressing concerns promptly..
Administrative Secretary
CyFair ISD - Andrea Elementary
Cypress
03.2019 - 08.2020
- Facilitated correspondence handling, appointment management, and collaboration with team members
- Maintain referrals, run data reports, and coordinate to update records.
- Collaborated on daily substitute training while overseeing secretary duties as required.
Para-Professional
CyFair ISD - Black Elementary
Cypress
08.2008 - 03.2019
- Administered daily tasks involving inventory control, student supervision, and material allocation.
- Supervised behavior observation, organized workshops, and provided assistance in nursing aid tasks
- Facilitated and sustained children's engagement with available resources for completion of daily tasks.
Education
Aldine Contemporary Education Center
Houston, TXSkills
- Client relations and customer service
- Documentation management and organization
- Payment processing and administration
- Website management
- Collaborative relationships
Volunteer Experience
Nonprofit organizations, such as Boy Scouts of America, Girl Scouts of America, Community of Faith Church, and an organization that supports law enforcement or retired Veterans for military service.
Affiliations
- I enjoy my time serving as the secretary in a non-profit organization Reguladores LEMC, we raise money to help fallen officer's families, through the organization Concerns of Police Survivors (C.O.P.S.).
- I have served as Assistant Cub Master in Pack 3 Cub Scouts.
- I have assisted in leading Girl Scouts troop.
- I was President of Project Prom for CyFair High School.
- Coordinator for volunteers at CyFair High School's Homecoming for many years. Also was in charge of ticket sales for this event.
- I have done some volunteering through Community of Faith Church.
Accomplishments
- I was named Para Professional of the year for Black Elementary in 2016.
Timeline
Bank Liaison Officer
Utility Tax Services LLC
08.2020 - 03.2025
Administrative Secretary
CyFair ISD - Andrea Elementary
03.2019 - 08.2020
Para-Professional
CyFair ISD - Black Elementary
08.2008 - 03.2019
Aldine Contemporary Education Center
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