Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Flores-Enriquez

Holland,MI

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

8
8
years of professional experience

Work History

Team Lead/Captain

Magna Mirrors
04.2019 - 11.2023

Demonstrating ability to lead and develop others through support and training, while moving towards department goals and meet customer goals.


  • Staffing- Coached team members in techniques necessary to complete job tasks to meet production and customer goals. Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Safety/5S- Responsible to command or correct health and safety. While completing safety inspections on a regular basis.
  • Communication/Improvements- Hosting pre-shift meeting and team meeting with management and team members. Regarding quality, continuous improvements, and labor. Demonstrating strong analytical, troubleshooting, and problem-solving for a successful performance of job.
  • Quality- Making quality controlled decisions based on quality standards and checks. Insuring staff is following standardized work, Process Change Alerts and Quality Alerts.
  • Data Entry- Recording/ Imputing data such as rates, scrap, and glass produced onto excel.

Subway artist

SUBWAY®Restaurants
09.2017 - 05.2019
  • Served as a qualified sandwhich artist, while working in a fast pace environment under pressure to meet customers need.


  • Execute detail orders on the spot from start to finish, carefully adhere to customer's specific instruction to deliver exceptional customer service.
  • Greeting and answering customers calls and questions, in a friendly/professional matter.

Tutor

Hope College Tutor
09.2015 - 12.2016
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.

Education

Bachelor of Science - Health Sciences

Grand Valley State University
Allendale, MI
12.2024

Skills

  • Production Monitoring
  • Schedule Management
  • Trend Tracking
  • Regulatory Compliance
  • Team Leadership
  • Program: Microsoft Word, Excel, Power Point
  • Language: Professonal level in Spanish with 4 years of study

Timeline

Team Lead/Captain

Magna Mirrors
04.2019 - 11.2023

Subway artist

SUBWAY®Restaurants
09.2017 - 05.2019

Tutor

Hope College Tutor
09.2015 - 12.2016

Bachelor of Science - Health Sciences

Grand Valley State University
Karen Flores-Enriquez