Karen Forero

• Assisted with menu selections and provided detailed food and beverage information.
• Processed customer transactions efficiently using point-of-sale systems.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

• Mixed cocktails and beverages to enhance customer satisfaction.
• Managed inventory and supplies, ensuring efficient stock levels.
• Provided exceptional customer service in fast-paced environment.
• Trained new staff on bartending techniques and service standards.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Accurately take orders, note dietary needs, communicate requests to kitchen/bar staff, and manage order timing.

• Delivered exceptional customer service in fast-paced dining environment.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Collaborated with kitchen staff to ensure timely and accurate order delivery.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Managed reservations and waitlists for a high-volume restaurant, serving over numerous guests daily.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Greeted guests and managed seating arrangements to optimize flow and enhance guest experience.

• Developed and implemented daily educational activities to promote cognitive growth and social skills.
• Managed schedules, including playdates, meals, and transportation to enhance daily routines.
• Maintained a safe and nurturing environment by adhering to health and safety standards.
• Collaborated with parents to address individual needs, ensuring effective communication and trust.
• Organized engaging recreational activities that encouraged physical fitness and creativity.
• Monitored behavioral development, providing guidance to support emotional well-being of children.
• Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
• Oversaw household duties such as light housekeeping tasks or running errands when required.
• Played games, worked on puzzles, and read books to young children.