Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
Generic

Karen Frazier

Mooresburg,TN

Summary

Friendly and outgoing paraprofessional that is dedicated to to helping children develop, learn and flourish. Strong background in working with children from diverse backgrounds. I combine real life experience of working and playing with children to help them problem solve, resolve conflicts, build skills and self esteem.

Overview

8
8
years of professional experience

Work History

Paraprofessional Aide

Hawkins County Schools
Rogersville, TN
10.2019 - Current
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.

Deli Clerk

Holts IGA
Bean Station, TN
05.2017 - 05.2019
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Ordering and maintaining weekly inventory and rotation of supplies.
  • Planned work for deli team to optimize coverage for busy periods.

Customer Service

Mediserve Home Medical Equipment
Morristown, TN
02.2014 - 05.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Verified insurances for coverage and obtained authorizations.
  • Used troubleshooting techniques to evaluate technical problems and find appropriate solutions.
  • Communicated with physicians and hospital discharge planners to ensure all orders were in compliance with Medicare and Medicaid.
  • Delivered prompt service to prioritize customer needs.
  • Devised workaround solutions for delivery-related issues.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

Bachelor of Science - Forestry

The University of Tennessee - Knoxville
Knoxville, TN
12.1982

Skills

  • Small Group Support and Assistance
  • Creating Safe Learning Environment
  • Reinforcing Learning Concepts
  • Coordinating with Teachers and Specialists
  • Encouraging Participation
  • Enthusiasm for Students and Teaching

References

Carrie Roberts 423-307-6525

Kayla Jennings 423-620-8640

Joni Copas 513-275-8098

Additional Information

I always enjoy a challenge and look forward to being part of the Hamblen County School system.

Timeline

Paraprofessional Aide

Hawkins County Schools
10.2019 - Current

Deli Clerk

Holts IGA
05.2017 - 05.2019

Customer Service

Mediserve Home Medical Equipment
02.2014 - 05.2017

Bachelor of Science - Forestry

The University of Tennessee - Knoxville
Karen Frazier