Karen Friberg
Spring Lake,NJ
Summary
Dynamic Senior Community Outreach Coordinator at Advanced Recovery Systems with a proven track record in partnership development and community engagement. Expert in program promotion and data tracking, successfully increased public awareness of mental health resources through strategic marketing initiatives. Adept at fostering relationships and enhancing service offerings to drive impactful outreach.
Accomplished in optimizing outreach strategies and improving program operations to maximize effectiveness and resource utilization. Knowledgeable about in-person and online means for reaching members of the community. Strategic and decisive leader with hardworking mentality and 15 years of related experience.
Overview
13
13
years of professional experience
Work History
Senior Community Outreach Coordinator
Advanced Recovery Systems
08.2023 - 07.2025
- Developed and implemented community outreach programs to enhance awareness of mental health services and substance use disorder.
- Coordinated events and workshops to engage local communities and promote treatment resources.
- Established partnerships with local organizations to expand outreach efforts and resources available to clients.
- Conducted needs assessments to identify gaps in community services related to addiction recovery.
- Evaluated program effectiveness through feedback collection and analysis, improving future initiatives.
- Collaborated with cross-functional teams to align outreach strategies with organizational goals and objectives.
- Served as a liaison between the organization and key stakeholders, fostering trust through open communication and transparent decision-making processes.
- Maintained an up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
- Strengthened relationships with community partners through regular communication and collaboration on joint initiatives.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Managed budgets for multiple projects, consistently adhering to financial constraints while achieving desired outcomes.
- Built a robust network of professional contacts who could be leveraged for resource sharing or collaborative ventures in support of community outreach objectives.
- Increased public awareness of local resources by organizing and promoting community events.
- Acted as main point of contact between management, clinical staffs and external community..
- Built comprehensive database of community resources within Salesforce to streamline referral processes.
Director of Business Development
Relevance Behavioral Health
09.2017 - 06.2023
- Developed strategic partnerships to enhance service offerings and expand market reach.
- Led cross-functional teams to execute business development initiatives and drive revenue growth.
- Analyzed market trends to identify new opportunities for service expansion and client engagement.
- Implemented comprehensive training programs to enhance team performance and improve client relations.
Director of Business Development
Enlightened Solutions
09.2016 - 09.2017
Director of Business Development
Serenity Oaks Wellness Center
06.2012 - 09.2016
- Established key performance indicators to measure success of business development strategies and initiatives.
- Negotiated contracts with stakeholders, ensuring alignment with organizational goals and compliance standards.
- Spearheaded outreach campaigns targeting potential clients, resulting in increased brand visibility and engagement.
- Fostered relationships with industry leaders, enhancing collaboration and knowledge sharing within the organization.
Education
Bachelor of Arts - Econometrics And Quantitative Economics
Rutgers University
New Brunswick, New Jersey, NJSkills
- Marketing communications
- Community relations management
- Presentation development
- Service coordination
- Data tracking
- Partnership development
- Presentation skills
- Community engagement
- Program promotion
- Report preparation
- Nonprofit experience
- Project leadership
- Needs assessment
- Community resource management
Timeline
Senior Community Outreach Coordinator
Advanced Recovery Systems
08.2023 - 07.2025
Director of Business Development
Relevance Behavioral Health
09.2017 - 06.2023
Director of Business Development
Enlightened Solutions
09.2016 - 09.2017
Director of Business Development
Serenity Oaks Wellness Center
06.2012 - 09.2016
Bachelor of Arts - Econometrics And Quantitative Economics
Rutgers University