Karen Fuentes-Madrigal

Work History

Amazon Flex

10.2020 - 12.2021

Pick-up and Delivery: Collect goods from a specified location and deliver them to the designated addresses within a set timeframe.
Route Planning: Plan and follow the most efficient routes for timely deliveries, adjusting as needed for traffic, weather, or road conditions.
Customer Interaction: Provide friendly and professional service to customers during deliveries, addressing any questions or concerns they may have.
Documentation: Maintain accurate records of deliveries, including delivery times, addresses, and any issues encountered. Obtain signatures or proof of delivery when required.
Delivered packages to customer doorsteps and business offices.

Publix

06.2020 - 10.2020

Bagging Items: Efficiently pack groceries or purchased items into bags, ensuring that heavy items are placed at the bottom and delicate items are protected.
Customer Assistance: Assist customers by carrying bags to their vehicles if needed, and provide friendly, courteous service at all times.
Customer Interaction: Greet customers, answer questions, and provide general assistance, ensuring a positive shopping experience.
Worked together with cashiers to guarantee customer satisfaction.

Target

10.2018 - 12.2018

Product Stocking: Unload delivery trucks, check inventory against packing slips, and stock products on shelves, in displays, or in storage areas according to store procedures.
Inventory Management: Monitor inventory levels, report low stock or overstock situations to management, and assist in conducting inventory counts as required.
Product Organization: Arrange products neatly and according to store layout, ensuring that items are in the correct location, properly labeled, and accessible to customers.
Price Tagging: Ensure all products are accurately priced and tagged, updating labels as necessary to reflect current promotions or price changes.
Store Maintenance: Keep aisles and shelves clean, tidy, and free from clutter. Assist with cleaning duties as needed to maintain a pleasant shopping environment.
Customer Assistance: Provide friendly and helpful customer service by assisting customers in locating products or answering questions about stock availability.

Kroger

01.2017 - 07.2018

Bagging, helping customers to their car, assist people on finding merchandise
Assisted with maintaining clean and organized store appearance.
Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Assisted in maintaining a clean store environment for a pleasant shopping experience.
Supported cashier duties, expediting transactions and minimizing wait times for customers.