Karen Galdamez
Springdale,AR
Summary
Food safety and quality assurance professional committed to maintaining high standards and achieving results. Extensive experience in ensuring compliance with regulatory requirements and improving operational processes. Known for strong team collaboration and adaptability in dynamic environments, with expertise in quality control and process improvement.
Overview
8
8
years of professional experience
Work History
FSQR Supervisor
Cargill
07.2023 - Current
- Reduced product recalls by conducting thorough audits and identifying potential risks.
- Enhanced employee training programs for better understanding of FSQA guidelines and regulations.
- Maintained accurate documentation of all FSQA activities, including audit findings, corrective actions, and training records.
- Collaborated with cross-functional teams to address and resolve FSQA-related issues promptly.
- Worked closely with production staff to identify opportunities for continuous improvement in food safety practices.
- Managed a team of quality assurance technicians, providing guidance on daily tasks and responsibilities.
- Implemented corrective actions to eliminate the root causes of non-conformance incidents.
- Improved food safety standards by implementing rigorous FSQA protocols and procedures.
- Ensured compliance with all federal, state, and local regulations governing food safety and quality assurance.
- Conducted regular facility inspections to maintain a clean and safe working environment for employees.
FSQR Office assistant
Cargill
10.2022 - 07.2023
- Managed Sales Force cases dealing with production deficiencies/product issues
- Ensured all individuals conducting process verifications were properly trained
- Provide records to USDA and supervisors upon request
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Compiled and analyzed data to produce reports.
QA Tech
Cargill
09.2022 - 10.2022
- Applied time management skills to complete all required checks in a timely manner
- Verified that procedures were being followed and that paperwork was being filled out completely and correctly
- Assisted production in verifying that all areas were kept clean and organized
- Communicated with supervisors about any issues with products and/or issues pertaining to their area
Waitress
Atlas the restaurant
09.2021 - 09.2022
- Consistent with following sequence of service
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Finalized card and cash payments for patrons
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Ensured that section was cleared and prepared for the following day
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Waitress, Bartender, Front of House Manager
Noodles Italian kitchen
01.2017 - 09.2021
- Utilized multitasking skills to provide excellent service and maintain section clean while ensuring a pleasant experience to guests
- Promoted to management in March of 2021 which led to improvement in leadership skills
- Ascertained that everything was well prepared and organized for assigned shifts and verified that everything was properly done at the end of night
- Responsible for all cash outs at the end of night
- Completed numerous catering deliveries
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Established a welcoming atmosphere to encourage repeat visits.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Clerk/sales representative
Marquez Brothers
01.2019 - 01.2020
- Utilized great communication skills to boost sales
- Maintained customers' accounts and payments up to date
- Scheduled appointments for warehouse and vehicle maintenance
- Arranged many hotel stays for drivers and for supervisor
- Translated for supervisor and customers
- Dispatched mail and delivered all check payments and employee expense reports
- Maintained filing system and organized customer documents for easy retrieval of information.
- Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Developed strong client relationships for long-term loyalty and repeat business.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Waitress
Mariachis Grill and Cantina
01.2018 - 01.2019
- Maintained a clean space to provide an enjoyable atmosphere
- Finalized payments for patrons
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Student - biology
NWACC
01-2027
High school diploma -
Springdale high school
05.2018
Skills
- Bilingual (Spanish/English)
- Quality assurance management
- Corrective action planning
- HACCP implementation
- Critical thinking
- Team leadership
- SAP
- IPFS
- Food safety compliance
- Staff supervision
- Team building
- Employee training
Accomplishments
- Supervised a team of 11 staff members who were actively being cross-trained
- Lead NPIS meeting with second shift evisceration team to reduce our non-compliance, and fecal findings.
- Lead annual HACCP training for all second-shift staff
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Hobbies and Interests
- Hiking
- Reading
- Learning new languages
- Fitness
- Travel
Timeline
FSQR Supervisor
Cargill
07.2023 - Current
FSQR Office assistant
Cargill
10.2022 - 07.2023
QA Tech
Cargill
09.2022 - 10.2022
Waitress
Atlas the restaurant
09.2021 - 09.2022
Clerk/sales representative
Marquez Brothers
01.2019 - 01.2020
Waitress
Mariachis Grill and Cantina
01.2018 - 01.2019
Waitress, Bartender, Front of House Manager
Noodles Italian kitchen
01.2017 - 09.2021
High school diploma -
Springdale high school
Student - biology
NWACC
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