Overview
Work History
Education
Skills
Timeline
Generic

Karen Gascon

San Francisco,CA

Overview

7
7
years of professional experience

Work History

Vision Services Assistant

Kaiser Permanente, Ophthalmology Dept.
San Francisco, CA
03.2014 - 06.2016
  • Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
  • Checked patient identifying information against records to uphold strict security, safety and regulatory standards.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
  • Collected, evaluated and set up both sterile and non-sterile surgical supplies, instruments and equipment.
  • Optimized machinery and obtained consistent, accurate results through proper equipment calibration.
  • Cared for patients by providing personal assistance and ambulation.
  • Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans.
  • Reviewed available supplies, identified deficiencies and located necessary materials to meet operational demands.
  • Saved operational costs by implementing cost-saving initiatives that addressed long-standing problems.

Float Medical Assistant

Kaiser Permanente, CDRP Dept.
San Francisco, CA
03.2013 - 03.2014
  • Registered, Billed, verified insurance
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens, including injection
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Maintained Clinicians schedule to run on time

Float Medical Assistant

Kaiser Permanente, Worker's Comp Dept.
San Francisco, CA
11.2012 - 03.2014
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Prepared initial patient charts for admission.
  • Tested and recorded blood glucose levels, alcohol levels, and other drugs for the Department of Transportation, government and private agencies, such as Security companies
  • Verified appropriate lab couriers picked up collected lab specimens.

Sales Associate/Supervisor of Operations

Sisley/Benetton
San Francisco, CA
10.2010 - 11.2012
  • Generate sales report of the day, submitted to accounting department
  • Make Cash deposits to vault or banking system
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Maintained records related to sales, returns and inventory availability.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Recommended accessories and complementary purchases to boost revenue.

Education

Dietetics And Family Management

San Francisco State University
San Francisco, CA
06.2005

Skills

  • POS Inventory System Operation
  • Sales Goal Attainment
  • Shrinkage Prevention
  • Appointment Coordination
  • Inventory Control Procedures
  • Customer Service
  • Retail Loss Prevention
  • Teamwork and Collaboration
  • Office Equipment Operation
  • Ease with Computers and Technology
  • Multi-Line Telephone Systems
  • Employee Communications

Timeline

Vision Services Assistant

Kaiser Permanente, Ophthalmology Dept.
03.2014 - 06.2016

Float Medical Assistant

Kaiser Permanente, CDRP Dept.
03.2013 - 03.2014

Float Medical Assistant

Kaiser Permanente, Worker's Comp Dept.
11.2012 - 03.2014

Sales Associate/Supervisor of Operations

Sisley/Benetton
10.2010 - 11.2012

Dietetics And Family Management

San Francisco State University

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