Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Karen Glasgow

Grapevine,TX

Summary

Proven Assistant Manager at NAPA Auto Parts, adept in customer relations and inventory management, enhanced operational efficiency by implementing strategic min/max reviews and fostering team collaboration. Excelled in multitasking and decision-making, significantly improving workplace safety and vendor relationships.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Manager

NAPA Auto Parts
11.2016 - Current
  • Acknowledge parts requests
  • Look up parts using paper and electronic catalogs
  • Pull parts
  • Bill parts to work order
  • Create and reconcile purchase orders
  • Build rapport with outside vendors and local suppliers
  • Communicate with technicians and crew chiefs regarding eta of special order parts
  • Receive stock orders, ship store to store transfers
  • Process returns
  • Perform min/max reviews, cycle counts, and maintain inventory
  • Foster clean and safe work environment

Assistant Manager

NAPA Auto Parts
01.2011 - 05.2015

Acknowledge part requests from technicians working on the PECO fleet

Look up part numbers in paper and electronic catalogs

Bill parts to work orders

Pull parts

Create and reconcile purchase orders for non stock parts

Communicate with techs and crew chiefs regarding special order etas

Perform daily min/max reviews

Receive daily freight using RF scanner

Process returns

Maintain safe and clean work environment

Stage parts and dispatch delivery drivers

Education

Master of Science -

Baylor University
Waco, TX
05.1993

Skills

  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Teamwork and Collaboration
  • Decision-Making
  • Multitasking Abilities
  • Time Management
  • Active Listening

Certification

ASE P2 certified

Forklift trained

Timeline

Assistant Manager

NAPA Auto Parts
11.2016 - Current

Assistant Manager

NAPA Auto Parts
01.2011 - 05.2015

Master of Science -

Baylor University
Karen Glasgow