Karen Godfrey

• Provided ICD-9 CPT Coding services for both Brackenridge Trauma/Emergency Department/Urgent Care for Adult and Brackenridge Children's Hospital Trauma/Emergency Department/Urgent Care.
• Performed on-site coding audits to determine accuracy and compliance with coding guidelines.
• Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
• Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
• Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
• Resourcefully used various coding books, procedure manuals, and on-line encoders.
• Interacted with physicians and other healthcare staff to ask questions regarding patient services.
• Input data into computer programs and filing systems.
• Generated reports to identify coding trends and discrepancies.
• Monitored changes in coding regulations to provide recommendations for compliance.
• Transcribed and entered patient medical information into electronic medical records systems.
• Identified new methods to optimize medical records management.
• Researched and resolved medical record discrepancies.
• Followed up with medical staff regarding missing information in patient records.
• Generated and maintained statistical data related to medical records.
• Scanned and uploaded Trauma medical records into electronic medical records system.
• Assisted in training new staff on medical record processing and filing procedures.
• Trained and mentored junior coders to support growth and development and apply high-quality coding practices.

• Reviewed Emergency Dept records and interpreted documentation to identify diagnoses and procedures.
• Trained and mentored junior coders to support growth and development and apply high-quality coding practices.
• Transcribed and entered patient medical information into electronic medical records systems.
• Followed up with medical staff regarding missing information in patient records.
• Generated and maintained statistical data related to medical records.
• Performed on-site coding audits to determine accuracy and compliance with coding guidelines.
• Resourcefully used various coding books, procedure manuals, and on-line encoders.
• Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
• Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.

• Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
• Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
• Assisted with resuscitation, CPR, and emergency airway procedures.
• Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
• Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
• Assessed extent and nature of injury or illness to prioritize and establish medical procedures.
• Safely transported patients by wheelchair, stretcher, or bed to other units.
• Quickly responded to codes and cardiac monitor alarms.
• Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
• Inserted peripheral IVs and administered non-medication IV fluids.
• Assisted in preparation and maintenance of patient charts, documenting all care given.
• Coordinated with other healthcare professionals to provide patients with comprehensive care.
• Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
• Correctly coded on-site and performed on-site coding audits to determine accuracy and compliance with coding guidelines.

Tidy Tune Ups provides cleaning services for residential clients. In addition to cleaning services we offer Home Staging, leasing make-readies, organizational services and more.

As the Owner, my job entails managing clientele, staffing, following up on quotes and adjusting the schedules as needed, to ensure a fluid and productive work week for both client and staff.

I am however scaling back and have begun the process passing the reigns of my business to my valued Team Leader.

• Used time management and efficient cleaning methods to meet deadlines.
• Organized and used industrial cleaning products following strict safety procedures.
• Handled equipment, chemicals, and materials properly and with caution.
• Performed regular maintenance and repairs on various cleaning tools and equipment.
• Maintained a consistent 90-100% client capacity.

• Applied effective time management techniques to meet tight deadlines.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Learned and adapted quickly to new technology and software applications.
• Developed and maintained courteous and effective working relationships.
• Resolved problems, improved operations and provided exceptional service.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Worked with cross-functional teams to facilitate swift resolution of escalated issues.
• Researched prospective accounts to understand needs, build target lists and develop effective emails and scripts.

• Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
• Called and faxed pharmacies to submit prescriptions and refills.
• Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
• Collected and documented patient medical information such as blood pressure and weight.
• Transcribed Dr's orders and entered orders electronically.
• Transcribed Dr's orders and updated the Medication Administration Records accurately and efficiently.
• Performed Phlebotomy procedures utilizing and upholding our Specialized Oncology Units strict aesthetic technique.
• Maintained up-to-date patient records with medical histories and test results.
• Followed comprehensive clinical protocols to safeguard patient safety.
• Prepared examination rooms and sterilization of equipment following hospital guidelines.
• Followed appropriate procedures to minimize patient's exposure to radiation.
• Completed EKGs and other tests based on patient presentation in office.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Oriented and trained new staff on proper procedures and policies.