Karen Gonzalez Tellez
Beaverton
Summary
Reliable Sales Associate with strengths in inventory management, training, floor recovery, and customer service. Friendly, knowledgeable, and hard-working collaborative team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
2
2
years of professional experience
Work History
Associate
Old Navy
Beaverton
07.2023 - Current
- Assisted customers with product selection and provided personalized recommendations.
- Provided customer service support for inquiries, complaints, and returns
- Trained new staff on sales techniques and store policies.
- Performed merchandise/product placement and ensured product displays were neat and orderly.
- Performed cash register functions accurately and efficiently.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Handled price checks, merchandise transfers, and fitting room returns to keep store orderly and efficient.
- Fulfilled and packaged online orders for timely delivery.
Associate
Pacsun
Portland
06.2025 - 09.2025
- Processed transactions using a point-of-sale system.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Bachelor's - Interior Architecture
University of Oregon
Eugene, OR06.2029
High School Diploma -
Beaverton High School
Beaverton, OR06-2024
Skills
- Customer service excellence
- Bilingual communication
- Team collaboration
- Adaptability and flexibility
- POS system operation
- Shipment processing
Extracurricular Activities
- UO Muxeres Intern - Assists Muxeres directors with planning weekly club meetings, volunteers at different UO events as an intern and a member.
- Mecha Advisor Assistant - Assisted MEChA Advisors in organizing an annual school event for the Latino community in our district for two years, Organized and arranged a list of individuals who would work shifts during the event, Crafted and arranged decorations and props for the event for two years.
Volunteer Experience
- Tree Planting with THPRD - Volunteered to assist with planting trees at a local park as a MEChA member, Collaborated proficiently and productively with other individuals during this event
- AVID Presentations - Presented the AVID academic program to K-12 students within the Beaverton School District., Family and Connections Night Event, set up a booth and presented the academic program in English and Spanish to incoming high school students and their family members., Talked with high schoolers as a college student about the program, how it's supported and influenced me as a high school graduate seeking higher education.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Associate
Pacsun
06.2025 - 09.2025
Associate
Old Navy
07.2023 - Current
Bachelor's - Interior Architecture
University of Oregon
High School Diploma -
Beaverton High School