Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
• Offer new automobile and homeowner insurance policies.
• Service existing auto and homeowner insurance policies.
• Cross-sell to current policyholders.
• Communicate effectively with all levels of management, co-workers, and customers.
• Prospect for new customers.
• Manage all office duties independently.
• Answer inbound phone calls to initiate connection or disconnection of gas and electrical services
• Collection of past-due accounts
• Routing calls to various departments
• General customer service when needed
• Maintain a neat, pleasant and confidential working environment for customers and co-workers
• Assist co-workers with account questions