Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Generic

Karen Graves

Mesquite,TX

Summary

Dynamic professional with extensive experience at Texas Instruments, excelling in logistics management and quality assurance. Proven track record in enhancing production efficiency and ensuring customer satisfaction. Adept at team leadership and problem-solving, consistently driving improvements while maintaining a dependable and responsible approach to operations.

Overview

23
23
years of professional experience

Work History

Manufacturing Operations Support

Texas Instruments, Inc.
08.2004 - Current
  • Complete documentation needed to support testing procedures including data capture forms, equipment logbooks, or inventory forms.
  • Recommend revision to methods of operation, material handling, equipment layout, or other changes to increase production or improve standards.
  • Study time, motion, methods, and speed involved in maintenance, production, and other operations to establish standard production rate and improve efficiency.
  • Direct inbound and outbound logistics operations, such as transportation or warehouse activities, safety performance, and logistics quality management.
  • Sort materials, such as metals, glass, wood, paper or plastics, into appropriate containers for recycling.
  • Coordinate recycling collection schedules to optimize service and efficiency.
  • Discard or reject products, materials, and equipment not meeting specifications.
  • Inspect, test, or measure materials, products, and work for conformance to specifications.
  • Oversee activities directly related to making products or providing services.
  • Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
  • Prepare documents, such as work orders, bills of lading, and shipping orders to route materials.
  • Receive and count stock items, and record data manually or using computer.
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Compile, sort and verify the accuracy of data before it is entered.
  • Develop alternative training methods if expected improvements are not seen.
  • Train other calculating machine operators, and review their work.
  • Review work throughout the work process and at completion to ensure that it has been performed properly.
  • Receive and count stock items, and record data manually or using computer.
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Move freight, stock, and other materials to and from storage and production.
  • Record product, packaging, and order information on specified forms and records.
  • Discard or reject products, materials, and equipment not meeting specifications.
  • Clean semiconductor wafers using cleaning equipment, such as chemical baths, automatic wafer cleaners, or blow-off wands.
  • Train workers in process preparation, and in service, sanitation, and safety procedures.

Store Manager

Family Dollar
11.2002 - 06.2004
  • Compile and balance cash receipts at the end of the day or shift.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Oversee activities directly related to making products or providing services.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Oversee activities directly related to making products or providing services.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
  • Identify potential for loss and develop strategies to eliminate it.
  • Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Education

High School -

Belford High School
Penn, PA

Management Course Development I -

Exxon Corp.
Houston, Texas

Management Course Development II -

Exxon Corp.
Houston, Texas

Rules/Regulation -

Texas Lotto Commission
Dallas, Texas

Stage II -

EPA
Dallas, Texas

Manager Training Course -

Pizza Hut
Dallas, Texas

Food Management Course -

Food Management
Dallas, Texas

Propane Handling -

Texas Railroad Commission
Dallas, Texas

Skills

  • Documentation completion
  • Production improvement
  • Logistics management
  • Inventory control
  • Equipment inspection
  • Customer satisfaction
  • Team leadership
  • Problem solving
  • Attention to detail
  • Dependable and responsible
  • Quality assurance
  • PPE compliance
  • Time management
  • Active listening
  • Friendly, positive attitude
  • Problem-solving
  • Quality control
  • Inventory management
  • Customer service
  • Product inspection
  • Logistics coordination
  • Staff training
  • Safety compliance
  • Teamwork and collaboration
  • Organization and time management
  • PPE use
  • Training & Development
  • Verbal communication
  • Multitasking

References

References available upon request.

Personal Information

Timeline

Manufacturing Operations Support

Texas Instruments, Inc.
08.2004 - Current

Store Manager

Family Dollar
11.2002 - 06.2004

High School -

Belford High School

Management Course Development I -

Exxon Corp.

Management Course Development II -

Exxon Corp.

Rules/Regulation -

Texas Lotto Commission

Stage II -

EPA

Manager Training Course -

Pizza Hut

Food Management Course -

Food Management

Propane Handling -

Texas Railroad Commission

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