Karen Greene

Kitchen Manager

Hunters place

Elkhart, IN

07.2007 - 12.2023

Trained new employees on kitchen procedures and policies.
Motivated kitchen staff by establishing goals to increase productivity and quality.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
Used learning tools and programs to develop and maintain knowledge of food products, promotions and sales functions.
Worked in close collaboration with team members to ensure customers received high-quality service.
Resolved problems or concerns to satisfaction of involved parties.
Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
Monitored sanitation practices to ensure that all employees adhere to health department regulations.
Promoted safe working conditions by monitoring safety procedures and equipment.
Trained new kitchen staff on proper food handling techniques and safety regulations.
Trained new employees to perform duties.
Oversaw meal preparation and monitored food handling to encourage safety.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.