Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Karen Griffith

Conroe,Texas

Summary

Organized and dedicated employee with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Wow 1 Day Painting
03.2023 - Current
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Assisted coworkers and staff members with special tasks on daily basis.

BUSINESS OFFICE MANAGER

AIR TEXAS AIR CONDITIONING & HEATING
12.2020 - Current
  • Provide office support in all areas such as filing, bookkeeping, invoicing, data entry
  • I schedule calls, communicate with customers and provide social media management.

Caregiver

A Place At Home
03.2023 - 12.2023
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recorded status and duties completed in logbooks for management.
  • Assisted with daily living activities, running errands, and household chores.
  • Scheduled daily and weekly care hours for client caseload.
  • Monitored clients' overall health and well-being and noted significant changes.

Case Manager

The Grandberry Intervention Foundation
01.2022 - 01.2023
  • Updated five case records daily with all client contacts and information.
  • Contributed to the development of effective policies and procedures within the agency that promoted quality services for families involved in the child welfare system.
  • Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
  • Developed and maintained courteous and effective working relationships.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.

OWNER

COFFEE GLITTER & GRACE BOUTIQUE
05.2020 - 12.2021
  • Marketing, invoicing, communicating with customers
  • I designed, and created tshirts, tumblers, and other items
  • Provided customer service
  • Packaged and shipped products
  • Maintained customer engagement on social media and website.

CUSTOMER SERVICE REPRESENTATIVE

ARS RESCUE ROOTER
08.2018 - 05.2020
  • Place outbound calls to schedule customers maintenance for their equipment
  • Receive inbound calls to book customers service request or to handle questions they may have
  • Train new employees
  • Preform quality assurance.

CARE GIVER

HOMECARE AID FOR THE DISABLED
07.2016 - 07.2018
  • Monitor patient condition
  • Support patients by providing housekeeping and laundry
  • Assist patients by providing personal services, such as bathing, dressing, giving medication
  • Keeping records of how the patient is doing.

CARE GIVER

FAITHBRIDGE UNITED METHODIST CHURCH
11.2015 - 09.2016
  • Read books to class
  • Organize and lead activities designed to promote physical, mental, and social development
  • Enforce all administration policies and rules governing students
  • Attended all staff meetings

Education

BACHELOR OF SCIENCE - Psychology

COLORADO TECHNICAL UNIVERSITY
05.2019

Skills

  • Strong leadership and problem-solving skills
  • Excellent communication skills
  • Familiar with CPS rules and regulations
  • Business Relationship Strategy
  • Dedicated
  • Conflict resolution
  • Customer service
  • Client database management
  • Strong self-starter
  • Keep Accurate records

Activities


  • Volunteered on the set-up crew during high school, at church, and with a nonprofit group. I helped set up tables and chairs, put up decorations, set out plates, food and displays. I also helped wherever I was needed.
  • Currently volunteer at a nonprofit resource center that helps families that are involved in foster care and adoption. My family adopted three siblings from foster care and has been a foster family since 2014, which is how I am familiar with CPS rules and regulations.

Timeline

Administrative Assistant

Wow 1 Day Painting
03.2023 - Current

Caregiver

A Place At Home
03.2023 - 12.2023

Case Manager

The Grandberry Intervention Foundation
01.2022 - 01.2023

BUSINESS OFFICE MANAGER

AIR TEXAS AIR CONDITIONING & HEATING
12.2020 - Current

OWNER

COFFEE GLITTER & GRACE BOUTIQUE
05.2020 - 12.2021

CUSTOMER SERVICE REPRESENTATIVE

ARS RESCUE ROOTER
08.2018 - 05.2020

CARE GIVER

HOMECARE AID FOR THE DISABLED
07.2016 - 07.2018

CARE GIVER

FAITHBRIDGE UNITED METHODIST CHURCH
11.2015 - 09.2016

BACHELOR OF SCIENCE - Psychology

COLORADO TECHNICAL UNIVERSITY
Karen Griffith