Summary
Work History
Skills
Timeline
Generic

Karen Gugliotti

Marlborough,CT

Summary

Dependable and dedicated administrative assistant with attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at working in a team environment or independently with minimal or no supervision.

Work History

Sales Submission Specialist

Paychex Inc
REMOTE, CT
2023 - 2024
  • Received and audited sale paperwork for accuracy
  • Communicated with sales reps regarding errors including specifying corrections needed, when necessary
  • Compiled and scanned completed paperwork using PX Imaging
  • Forwarded completed paperwork to appropriate departments
  • Trained and assisted supervisor and peers within the team
  • Assisted with creating training document

Field Support Specialist

Paychex Inc
Rocky Hill, CT
2018 - 2023
  • Daily administrative support to 2 districts which included 2 district sales managers and approximately 16 sales reps
  • Maintained and balanced revenue on a daily basis for districts and sales representatives using Salesforce
  • Reviewed and audited sale paperwork for accuracy
  • Communicated with sales reps regarding errors including specifying corrections needed, when necessary
  • Compiled and and scanned completed paperwork using PX Imaging
  • Forwarded completed paperwork to appropriate departments
  • Audited commissions for sales reps
  • Submitted refunds for clients
  • Pulled invoices daily to ensure clients were being billed correctly

Zone Sales Assistant

Paychex Inc
Rocky Hill
1995 - 2017
  • Assisted Zone and District Managers with daily administrative tasks
  • Prepared daily, weekly and monthly sales reports for distribution to Vice President, Zone Manager, District Managers and sales teams
  • Prepared and submitted expense reports for payment
  • Coordinated travel arrangements for Zone and District Managers
  • Planned and prepared for on-site and off-site meetings
  • Tracked monthly zone and district commission information
  • Maintained confidential and sensitive information regarding sales employees
  • Collected information from multiple resources to prepare reports for time-sensitive inquiries from Area Vice President or other corporate employees
  • Supervised other secretarial and clerical assistants as needed
  • Maintained list of sales staff including new hired and terminations

Skills

  • Dedicated Team Player
  • Can also work independently with minimal supervision
  • Microsoft Word, Excel, PowerPoint, WebexTeams and Salesforce

Timeline

Sales Submission Specialist

Paychex Inc
2023 - 2024

Field Support Specialist

Paychex Inc
2018 - 2023

Zone Sales Assistant

Paychex Inc
1995 - 2017

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Karen Gugliotti