Summary
Overview
Work History
Education
Skills
Other Info
Personal Information
Languages
Software
Timeline
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Karen Guzman Ovalles

Jersey City,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Fulfillment Coordinator

Amazon
12.2020 - Current
  • Improved order processing efficiency by streamlining the fulfillment process and implementing time-saving strategies.
  • Managed inventory levels for optimal stock availability, reducing backorders and ensuring timely product delivery.
  • Conducted regular audits of inventory levels to maintain accuracy and minimize discrepancies between physical stock and database records.
  • Followed procedures at all times for personal and team safety.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.

Human Resources Office Assistant

New York Fundation for Senior Citizen
10.2016 - 03.2020
  • Answer phones
  • Filing, data processing, faxing, envelope stuffing and mailing
  • Data entry
  • Process all home attendants applications, including fingerprinted and medical appointments
  • When required, cover Front Desk position
  • Assist all home attendants when they visited the premises.
  • Contributed to a positive work environment, planning team-building events and fostering open communication channels.
  • Managed benefits administration tasks, assisting employees with enrollment and resolving any issues that arose.
  • Enhanced employee satisfaction by efficiently addressing concerns and managing workplace conflicts.
  • Streamlined HR processes for improved efficiency, implementing new filing systems and organizational tools.

Cashier/Customer Service/Sales Associate

Liberty Departments Store
11.2012 - 04.2016
  • Greeting customers
  • Collecting payments
  • Using scanning devices
  • Answering to customer inquiries
  • Accepting customer returns
  • Counting the money in the cash drawer.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High school or equivalent -

Liceo Matutino San Victor
Dominican Republic
06.2011

Skills

  • Microsoft Office
  • Bilingual, Spanish and English speaker
  • Process Improvement
  • Decision Making
  • Shipping Coordination
  • Attention to Detail
  • Problem Solving
  • Customer Service
  • Organizational Skills
  • Stock Control
  • Warehouse Operations
  • Order Processing

Other Info

Motivated, focused and result-oriented Bilingual (Spanish, English) in search of employment opportunity to increase skills in the field and expand knowledge on issues in my professional area.

Personal Information

Work Permit: Autorizado a trabajar en EE. UU. para cualquier empresa

Languages

Spanish
Native or Bilingual

Software

Microsoft office

Timeline

Fulfillment Coordinator

Amazon
12.2020 - Current

Human Resources Office Assistant

New York Fundation for Senior Citizen
10.2016 - 03.2020

Cashier/Customer Service/Sales Associate

Liberty Departments Store
11.2012 - 04.2016

High school or equivalent -

Liceo Matutino San Victor

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Karen Guzman Ovalles