Karen Hackworth
Huntington Beach,CA
Work Preference
Summary
Experienced with managing customer interactions and resolving issues efficiently. Utilizes cash handling skills to ensure accurate transactions and customer satisfaction. Track record of providing prompt and effective support in fast-paced retail environment.
Retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Diligent warehouse knowledge with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
40
40
years of professional experience
Work History
Customer Service Cashier
The Home Depot Inc
06.2022 - 08.2023
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Monitored merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Greet customers with knowledge of product merchandise, uses and locations and / or suggest suitable options.
- Tracked down hard-to-find merchandise at diverse locations.
- Processed cash and credit transactions efficiently at customer service desk.
- Resolved customer inquiries and complaints with a focus on satisfaction.
- Implemented streamlined procedures to enhance transaction speed and accuracy.
- Managed high-volume customer queues efficiently, minimizing wait times while maintaining exceptional service standards.
Inventory Specialist
Simon's Wholesale Bakery
03.1994 - 10.1999
- Maintained a clean and well-organized warehouse for improved efficiency in locating items and fulfilling orders.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Optimized storage layouts by analyzing space usage patterns. Also, reduced stock shortages by monitoring inventory levels and ordering necessary supplies.
- Optimized order fulfillment process, reducing time from order placement to shipment.
Education
High School Diploma -
Goldenwest College
Huntington Beach, CA06-1982
Skills
- Inventory Optimization
- Shipping and Receiving
- Order Picking and Processing
- Stocking and Organization
- Basic Repairs
- Inventory Replenishment
- Heavy Lifting
- Handheld Scanners
- Product and Materials Sorting
- Customer service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Cashier
The Home Depot Inc
06.2022 - 08.2023
Inventory Specialist
Simon's Wholesale Bakery
03.1994 - 10.1999
High School Diploma -
Goldenwest College