Karen Hamed
CHRISTIANSBURG,va
Summary
Dynamic nurse passionate about providing care for those in need with over 30 years of experience. An experienced Home Telehealth nurse with extensive experience in patient care coordination and healthcare navigation. Proven track record in streamlining patient journeys and enhancing communication between multidisciplinary teams. Proficient as a patient advocate with critical problem-solving skills.
Work History
Podiatry Nurse Navigator
Veteran Affairs Medical Center
04.2014 - Current
- Coordinated care plans to support veterans navigating complex healthcare systems.
- Educated patients on available resources and benefits to enhance service utilization.
- Mentored new staff on best practices in patient navigation and advocacy strategies.
- Built partnerships with local agencies and groups to assist with patient care, support or educational needs.
- Reduced hospital readmissions by proactively identifying high-risk patients and implementing targeted interventions.
Home Telehealth Care Coordinator
Veterans Affairs Medical Center
02.2022 - 02.2025
- Coordinated patient care plans by collaborating with multidisciplinary teams to ensure comprehensive support.
- Managed scheduling and follow-up appointments, optimizing workflow efficiency for healthcare providers.
- Developed and maintained relationships with patients, providing guidance and resources to enhance health outcomes.
- Implemented process improvements in care coordination, resulting in streamlined communication among stakeholders.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Outpatient Mental Health Care Manager
Veterans Affairs Medical Center
03.2020 - 02.2022
- Coordinated comprehensive care plans for veterans, ensuring alignment with medical and psychological needs.
- Facilitated communication between interdisciplinary teams to optimize patient outcomes and service delivery.
- Assessed patient eligibility for programs and services, streamlining access to resources and support.
- Monitored progress of care plans, adjusting strategies based on patient feedback and evolving needs.
- Established partnerships with community organizations to expand support networks for veteran populations.
- Assessed clients and developed plans to meet needs.
Hospital Acquired Pressure Injury Nurse Coord.
Veterans Affairs Medical Center
04.2014 - 03.2020
- Consult on inpatient and outpatient for skin and wound issues
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Educated patients and families on health management, treatment options, and self-care strategies.
Education
Master of Science - Nursing Case Management
12-2019
Bachelor of Science - Nursing Science
05-1984
Skills
- Organizational skills
- Patient education
- Patient confidentiality
- Clinical assessment
- Care coordination
- Patient care assessment
- Electronic health records
- Physical assessment
- Certified in wound care
- Certified in ostomy care
Affiliations
- Member of the Wound Ostomy Continence Society
Certification
Certified Wound Ostomy Continence Society
Timeline
Home Telehealth Care Coordinator - Veterans Affairs Medical Center
02.2022 - 02.2025
Outpatient Mental Health Care Manager - Veterans Affairs Medical Center
03.2020 - 02.2022
Podiatry Nurse Navigator - Veteran Affairs Medical Center
04.2014 - Current
Hospital Acquired Pressure Injury Nurse Coord. - Veterans Affairs Medical Center
04.2014 - 03.2020
American Sentinel University - Master of Science, Nursing Case Management
Alderson Broaddus College - Bachelor of Science, Nursing Science