Karen Hayes
Mountain View,CA
Summary
Helpful [Job Title] committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers. Certified Nursing Assistant offering [Number] years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. Compassionate [Job Title] accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Dedicated [Job Title] committed to optimal patient care and assisting medical staff with critical support. Expert in collecting specimens, cleaning rooms and managing dietary needs. Service-focused professional possessing exceptional organizational abilities. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CNA
El Camino Hospital
Mountain View, CA
01.2002 - Current
- Used mobility devices to transport patients.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Answered patient call lights promptly and responded to requests appropriately.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Supported non-ambulatory residents in range of motion exercises.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Collected specimens from patients for laboratory testing purposes.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered patient call signals and signal lights to determine patients' needs.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Helped residents walk with or without self-help devices.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Educated patients on self-care techniques that would help them maintain their independence.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Administered medications under supervision of a licensed nurse.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Turned and repositioned bedridden patients to prevent bedsores.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Reported changes in patient conditions to registered nurse or physician.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Provided emotional support to family members during difficult times.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented patient care services by charting in designated areas.
- Planned and served meals and snacks to patients according to prescribed diets.
- Documented activities and recorded information in EMR system.
- Reminded patients to take prescribed medications or nutritional supplements.
- Assisted residents in preparing for activities and social programs.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Distributed drinking water and nourishment to residents.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Transported residents within the facility as needed.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Participated in educational programs designed to improve knowledge of health care practices.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Administered medications and educated patients and families on correct at-home administration.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Collaborated with others to discuss new opportunities.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Maintained schedule of class assignments to meet deadlines.
- Leveraged [Software] skills to input and compile data gathered from various sources.
- Planned and completed group projects, working smoothly with others.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Delivered products to customer locations on time.
- Understood and followed oral and written directions.
Education
Associate of Arts - Nursing Prerequisites
De Anza College
Cupertino, CACertification
Certification number 00358366
Timeline
CNA
El Camino Hospital
01.2002 - Current
Associate of Arts - Nursing Prerequisites
De Anza College
Certification number 00358366
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