Karen Henderson
Statesville,NC
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Target
Concord, North Carolina
2018.09 - 2021.02
- Created promotional campaigns to increase brand awareness and attract new customers.
- Trained new employees on store policies, procedures and customer service standards.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cash Office Clerk
Kohls Department Store
Hickory, North Carolina
2013.10 - 2015.01
- Provided support to other departments when needed regarding cashiering.
- Responsible for handling large sums of money safely at all times.
- Demonstrated ability to work independently or in a team environment.
- Issued refunds and change to customers accurately and timely.
- Balanced daily cash register totals to ensure accuracy of transactions.
- Counted and verified currency, coins and checks received during shift.
Education
Associate of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT2021-06
High School Diploma -
Bandys High School
Catawba, NC1993-06
US Navy
- Military Veteran
Timeline
Assistant Store Manager
Target
2018.09 - 2021.02
Cash Office Clerk
Kohls Department Store
2013.10 - 2015.01
Associate of Science - Business Administration And Management
Western Governors University
High School Diploma -
Bandys High School