Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
RemoteOn-SiteHybridLocation: Willingboro, NJBurlington, NJ
Open to relocation: No
Verified
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KAREN HENRY-LOWE
Willingboro,NJ
Work Preference
Overview
1
1
Certification
11
11
years of professional experience
Summary
Recent ambitious graduate with excellent research and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Work History
Home Heath Aide
Norma Stienmuller
Union City, NJ
11.2006 - 12.2007
- Improved patient outlook and daily living through compassionate care.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Assisted with client personal care needs to foster independence and well-being.
- Managed patient transportation and appointment scheduling.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Prep Cook
Pub and Oysters Bar
Mackinac Island, MI
05.2000 - 10.2005
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Helped train and develop new talent.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Monitored freshness of food products to help reduce spoilage.
- Measured and weighed food items to comply with portion requirements.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Maintained clean and orderly kitchen with regular attention to checklists.
- Followed chef prep lists and last-minute orders to help team meet customer needs.
Secretary
Phenomenal Motivation
Marlton, NJ
08.2018 - Present
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Managed multiple calendars and contacts using computer software.
- Scheduled meetings and sent invitations specifying time and location.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Processed documents and materials for dissemination to appropriate parties.
Receptionist
Papine Medical Center
Kingston , Jamaica
1998 - 2004
- Greeted incoming patients and verified paperwork to manage smooth intake processes.
- Conducted transactions, confirming patient information and processing according to standard protocol.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Scheduled and confirmed appointments and meetings for management team.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Scheduled and confirmed appointments.
- Sorted incoming mail and directed to correct personnel each day.
Cashier
Liberty Sales and Fabric
Kingston , Jamaica
06.1997 - 11.1998
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed refunds for worn, damaged and broken merchandise.
- Used suggestive selling techniques to promote add-on sales.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Education
Bachelor of Arts - Human Services
Southern New Hampshire University
Hooksett, NH12.2022
High School Diploma -
St John College
Kingston,JA07.1991
Mona Heights Primary
Kingston,JA07.1983
Skills
- Client Support and Assistance
- Customer Service
- Planning & Organizing
- Organizational Skills
- Relationship Building
- People Skills
- Good Work Ethic
- Reliable & Trustworthy
Certification
- Certificate in Receptionist Training - 1998
- Certificate in Customer Service Training -1996
- Certificate in Intro to Micro Computer Training -1996
- Certificate in Windows Application Training - 1996
- Certificate in Cashiering 1992
- Certificate in Home Health Aide Training 2006
Hobbies
- Reading
- travelling to different countries
- Writing short stories and Poems
- Listening to Latin,Souls and Gospel music
- Helping the elders in need
Volunteerism
- Serve with Senator Troy Singleton
Timeline
Secretary
Phenomenal Motivation
08.2018 - Present
Home Heath Aide
Norma Stienmuller
11.2006 - 12.2007
Prep Cook
Pub and Oysters Bar
05.2000 - 10.2005
Cashier
Liberty Sales and Fabric
06.1997 - 11.1998
Mona Heights Primary
High School Diploma -
St John College
Bachelor of Arts - Human Services
Southern New Hampshire University
Receptionist
Papine Medical Center
1998 - 2004