Karen Hernandez
Dallas,GA
Summary
My ambition and will to learn and succeed enhances my ability to comprehend and complete tasks exceptionally well. My goal is to gain as much experience and knowledge as I possibly can to strengthen every facet of my career. With any opportunity received, I work my hardest and learn as much as there is to obtain. I know that I must do my absolute best to become an important figure in life.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Paulding County School District
10.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Took attendance and maintained attendance records during period as substitute.
- Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
- Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
- Promoted a safe and secure atmosphere within the classroom setting.
Office Administrator
Odyssey Logistics & Technology
12.2021 - 10.2024
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Filtered emails based on importance and escalated issues to leadership.
- Updated internal tracking and reporting systems throughout shift to maintain accuracy in sales data.
- Developed and maintained strong rapport with vendors and freight carriers to foster efficient operations.
- Communicated effectively with shippers, customers and receivers regarding changes in pick up or delivery status.
- Handled and prioritized high call volumes and customer inquiries.
Administrative/Scheduler Assistant
Ridge Valley Exteriors
08.2021 - 10.2021
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Confirmed with customers about appointments and rescheduled missed appointments.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
- Unfortunately I got laid off in the beginning of October 2021 because the company was not making any roofing sales and since I was the new hire to the team I was the first to go. The Ridge Valley manager can vouch about all the administrative/scheduling work I performed for them.
Office Supervisor
Simon Warehouse Inc.
09.2019 - 08.2021
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Established guidelines for efficient and economical use of supplies and equipment.
- Evaluated employee job performance and motivated staff to improve productivity.
- Monitored office inventory to maintain adequate supply levels and order products.
- Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
- Applied labels and transferred products to final shipping area with smooth and consistent flow focused on synchronizing operations and meeting timetables.
Secretary
Happy Kanine
02.2019 - 09.2019
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Checked patients in and out for appointments and collected co-payments.
- Answered pet owner phone calls and responded to questions while taking messages for staff.
- Maintained organized filing system of paper and electronic documents.
Receptionist
L&L Consulting
02.2016 - 01.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff
- Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules
- Coordinated daily and weekly schedules and monthly calendar obligations
Education
High School Diploma -
Paulding County High School
Dallas, GA05-2018
Skills
- Bilingual- Fluent in Spanish and English
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Planning and organization
- Scheduling and calendar management
- Training and coaching
- Budgetary Planning
- Data entry
- Customer Service
- Boxing and labeling
- Inventory control procedures
Certification
- Substitute Teaching License (varies by state) - GA Department of Education.
Languages
Spanish
Native or Bilingual
Timeline
Substitute Teacher
Paulding County School District
10.2024 - Current
Office Administrator
Odyssey Logistics & Technology
12.2021 - 10.2024
Administrative/Scheduler Assistant
Ridge Valley Exteriors
08.2021 - 10.2021
Office Supervisor
Simon Warehouse Inc.
09.2019 - 08.2021
Secretary
Happy Kanine
02.2019 - 09.2019
Receptionist
L&L Consulting
02.2016 - 01.2019
- Substitute Teaching License (varies by state) - GA Department of Education.
High School Diploma -
Paulding County High School
Similar Profiles
Charlee GravelyCharlee Gravely
English/9h Grade English and Language Arts Teacher at Paulding County School DistrictEnglish/9h Grade English and Language Arts Teacher at Paulding County School District
Tiffany ArivettTiffany Arivett
Paraprofessional at Paulding County School DistrictParaprofessional at Paulding County School District
Elizabeth McCraryElizabeth McCrary
Administrator: Evaluation and Assessment Coordinator at Paulding County School DistrictAdministrator: Evaluation and Assessment Coordinator at Paulding County School District