Karen Hernandez
San Diego
Summary
Professional with strong organizational skills, adept at managing administrative tasks and ensuring smooth office operations. Proven track record in handling student records, coordinating schedules, and providing effective communication between staff and parents. Known for teamwork, adaptability, and results-driven approach, leveraging proficiency in office software and multitasking to support educational environments. Recognized for reliability and ability to meet changing needs efficiently.
Overview
13
13
years of professional experience
Work History
Office Clerk
Iftin Charter School
10.2021 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
CHARTER ASSISTANT
Americas Finest Charter School
11.2012 - 06.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Greeted guests in with friendliness and professionalism.
- Managed inventory, placed orders and handled payment for office supplies.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Assessed student assignments to check quality and completeness before submission for grading.
- Supervised residential and day treatment children during class and on field trips.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Education
No Degree -
San Diego City College
San Diego, CAHigh School Diploma - undefined
Monarch School
San Diego, CA06.2010
Skills
- Classroom Management
- Filing and Classroom Organization
- Small Group Support and Assistance
- Supervising Classroom Activities
- Communicating with Parents and Teachers
- Special Needs Support
- Strong Work Ethic and Dependable
- Positive Attitude and Energetic
- Special Education Background
- Spanish Language Proficiency
- Record Sorting and Filing
- Outgoing Mail Preparation
- Mail Sorting and Routing
- Office Supply Management
- Event and Activity Planning
- Data Entry
- Telephone reception
- File organization
- Administrative support
- Team collaboration
LANGUAGES
Spanish
Timeline
Office Clerk
Iftin Charter School
10.2021 - Current
CHARTER ASSISTANT
Americas Finest Charter School
11.2012 - 06.2020
High School Diploma - undefined
Monarch School
No Degree -
San Diego City College
Similar Profiles
Ses M NoorSes M Noor
Teacher at Iftin Charter SchoolTeacher at Iftin Charter School
Ses M NoorSes M Noor
Teacher at Iftin Charter SchoolTeacher at Iftin Charter School
Ruqiyo AbdoRuqiyo Abdo
Instructional Assistant at Cypress Village Elementary SchoolInstructional Assistant at Cypress Village Elementary School
Ian PiferIan Pifer
Student Volunteer at TRIO Upward BoundStudent Volunteer at TRIO Upward Bound
Britney Munoz ArriazaBritney Munoz Arriaza
Youth Development Teacher at La Jolla ElementaryYouth Development Teacher at La Jolla Elementary