Karen Herrle
San Antonio,Texas
Summary
Versatile Fine Dining Server adaptable to changing menu items, guest preferences and restaurant standards. Excel in building guest relationships, supervision of employees and creating a dynamic and profitable work environment. Easily steps into any foodservice role with ease. Over 20 years of fine dining service experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Front of the House Manager
Vine
2018.03 - 2023.12
- Responsible for the entire front of house daily operations
- Booked all private functions from 10-80 guests/menu selections/ wine etc
- Weekly Scheduling-Operating within set budgets
- Maintained all stock levels though timely forecast purchasing and continuous inventory control.
Server
Left Bank Restaurant
2014.10 - 2018.12
- Provide excellent patron experiences through phenomenal customer service
- Consistently exceeded sales goals by effectively managing sections and multitasking
- Provide expert wine knowledge to guests.
Server
Ruth's Chris Steakhouse
2014.03 - 2014.07
- Developed an expertise of monitoring guests, and delivering food and drinks in a friendly and specialized manner in accordance with Ruth's Chris standards
- Exceptional communication and customer service skills
- Demonstrated use of suggestive selling techniques.
Bartender/Server
Fleming's Prime Steakhouse
2012.10 - 2013.06
- In depth knowledge of adhering to business standards for serving beverages
- Responsible for bar service, training and guest satisfaction
- Daily opening and closing detail within the bar and floor.
Server/Bartender
Arnold Palmer's Restaurant
2011.11 - 2012.04
- Responsible for enhanced guest experience through food and wine
- Knowledgeable in craft cocktails and wine.
Education
Marketing Research
Penn State York
York PASkills
- Calendar Management
- Preventive Maintenance
- Exceptional organization
- Employee Scheduling
- Strong Work Ethic
- Guest Engagement
Certification
- TABC Certified
- AADC Certified
Timeline
Front of the House Manager
Vine
2018.03 - 2023.12
Server
Left Bank Restaurant
2014.10 - 2018.12
Server
Ruth's Chris Steakhouse
2014.03 - 2014.07
Bartender/Server
Fleming's Prime Steakhouse
2012.10 - 2013.06
Server/Bartender
Arnold Palmer's Restaurant
2011.11 - 2012.04
Marketing Research
Penn State York