Summary
Overview
Work History
Education
Skills
References
Timeline
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Karen Hicks

Rancho Santa Margarita,CA

Summary

Dynamic and creative professional with a strong background in event coordination and small business ownership within the permanent jewelry industry. Demonstrated success at AVPTA in planning and executing engaging, memorable events. Experienced in managing all aspects of event logistics, including vendor relations, budgeting, scheduling, and on-site execution. Ownership of a permanent jewelry business provides hands-on expertise in inventory management, marketing, and client relationship development. Recognized for exceptional attention to detail, creative problem-solving, and a refined aesthetic that enhances both event environments and product presentation. Skilled at balancing strategic planning with artistic vision to deliver consistently memorable customer experiences and measurable business outcomes.

Overview

5
5
years of professional experience

Work History

Permanent Jeweler

Self-employed Chained & Charmed
Rancho Santa Margarita, California
08.2022 - Current
  • Designed custom jewelry pieces based on client specifications and preferences.
  • Managed inventory of materials, ensuring availability for ongoing sales.
  • Educated clients on jewelry care, maintenance, and repair options available.
  • Advised customers on different types of metals available for purchase.
  • Organized the display cases in an attractive manner to encourage sales.
  • Researched current trends in fashion accessories to stay up-to-date on industry developments.
  • Monitored stock levels and placed orders when necessary.
  • Kept equipment and tools in working order, making necessary calibrations and performing regular maintenance to promote longevity of use.
  • Measured customers to accurately size pieces for customer body dimensions.
  • Estimated wholesale and retail values of raw metals and completed jewelry pieces.
  • Actively promoted solid gold options to customers to drive sales and increase revenue.
  • Drove brand growth by strategically tracking and investing in trending jewelry styles, resulting in a broader product range and increased customer engagement.
  • Developed marketing strategies to promote services through social media platforms.

School PTA Dance Coordinator

AVPTA
Rancho Santa Margarita, California
01.2021 - Current
  • Facilitated payment processes for approved invoices from vendors.
  • Facilitated regular communication with vendors to enhance collaboration and service.
  • Maintained accurate records of all vendors and their contracts.
  • Ensured all event-related expenses-including vendors, flyers, banners, and decor- were managed effectively to remain within the approved budget.
  • Effectively communicated with school personnel and PTA members to provide updates and request necessary items and support for upcoming dances.
  • Redesigned and transformed a multipurpose room (MPR) to align with the events theme, creating an immersive and cohesive atmosphere.

Education

Associate of Arts - Liberal Studies

Saddleback College
Mission Viejo, CA
05-2010

Skills

  • Inventory management
  • Vendor coordination
  • Event planning and coordination
  • Customer education and relationship management
  • Marketing strategy
  • Effective communication
  • Time management abilities
  • Reliability
  • Budget management
  • Creative design
  • Attention to detail
  • Microsoft proficient
  • Jewelry design and metal valuation

References

References available upon request.

Timeline

Permanent Jeweler

Self-employed Chained & Charmed
08.2022 - Current

School PTA Dance Coordinator

AVPTA
01.2021 - Current

Associate of Arts - Liberal Studies

Saddleback College

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