Summary
Overview
Work History
Education
Skills
Timeline

Karen Hook

Geneva,OH

Summary

Retired Licensed practical nurse with previous experience in patient registration and unit secretary positions with a desire to use my previous job experiences and skills to secure a part time or per diem position in health care.

Overview

21
21
years of professional experience

Work History

Emergency Room Unit Secretary

ACMC
08.1993 - 08.1995
  • Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Received and routed laboratory results to correct clinical staff members.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Prepared and processed patient referrals and transfer requests.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

LPN Field Nurse

Boulder City Hospital
07.2008 - 01.2015
  • Organized and updated patient charts and records by reporting vitals, medical history, treatment plans, current medications, medication reactions, allergies and health status information.
  • Interpreted lab results and followed physicians orders to prescribe medications or other treatments.
  • Provided exceptional patient care by meeting physical, psychological, and overall care requirements to support daily living needs and independence.
  • Assessed patients by observing and recording vital signs, gathering specimens and reviewing lab test results.
  • Dispensed and administered patients' medications following care plans and physician's orders.
  • Complied with State Department of Health by completing required forms and entering in computer database.
  • Worked closely with healthcare staff to devise personalized care plans adaptive to changing patient needs by detailing treatment methods, dosage and duration.
  • Supervised and monitored LPNs and CNAs daily to provide essential training.
  • Educated patients and caregivers on disease processes, medications, plans of care and individualized treatment plans.
  • Established realistic, measurable and observable goals consistent with patients' diagnosis.
  • Administered effective nursing care to ill, injured, convalescent and disabled patients.
  • Reviewed all medicines to identify possible adverse reactions, significant side effects, drug allergies and contraindicated medications.
  • Observed confidentiality safeguards for all patient-related information.
  • Complied with applicable legal requirements for HIPAA and documentation standards.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Provided patient education on health care issues and prescribed medications.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Monitored patient health conditions to report changes to assigned physician.
  • Took samples to complete diagnostic and routine assessment tests.
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Administered medications and injections to patients.
  • Developed and implemented individualized patient care plans.
  • Coordinated patient transfers to other facilities.
  • Reviewed patient history to verify conditions and current medications.
  • Delivered emotional support to patients and families during challenging times.
  • Evaluated patient histories, complaints, and current symptoms.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.

LPN Field Nurse

ACMC
08.1996 - 01.2008
  • Organized and updated patient charts and records by reporting vitals, medical history, treatment plans, current medications, medication reactions, allergies and health status information.
  • Interpreted lab results and followed physicians orders to prescribe medications or other treatments.
  • Provided exceptional patient care by meeting physical, psychological, and overall care requirements to support daily living needs and independence.
  • Assessed patients by observing and recording vital signs, gathering specimens and reviewing lab test results.
  • Dispensed and administered patients' medications following care plans and physician's orders.
  • Collaborated with insurance companies to help patients receive prescribed medications and services.
  • Complied with State Department of Health by completing required forms and entering in computer database.
  • Worked closely with healthcare staff to devise personalized care plans adaptive to changing patient needs by detailing treatment methods, dosage and duration.
  • Supervised and monitored LPNs and CNAs daily to provide essential training.
  • Educated patients and caregivers on disease processes, medications, plans of care and individualized treatment plans.
  • Established realistic, measurable and observable goals consistent with patients' diagnosis.
  • Administered effective nursing care to ill, injured, convalescent and disabled patients.
  • Reviewed all medicines to identify possible adverse reactions, significant side effects, drug allergies and contraindicated medications.
  • Observed confidentiality safeguards for all patient-related information.
  • Complied with applicable legal requirements for HIPAA and documentation standards.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Monitored patient health conditions to report changes to assigned physician.
  • Took samples to complete diagnostic and routine assessment tests.
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Administered medications and injections to patients.
  • Developed and implemented individualized patient care plans.
  • Coordinated patient transfers to other facilities.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
  • Reviewed patient history to verify conditions and current medications.
  • Delivered emotional support to patients and families during challenging times.
  • Evaluated patient histories, complaints, and current symptoms.
  • Supported diagnoses by taking blood samples from patients for laboratory testing.
  • Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.

Education

Certificate - Nursing Practice

Knoedler School of Practical Nursing , Jefferson, OH
07.1995

Skills

Excellent communication skills, work well in high paced environments, educated in medical terminology, knowledgeable with computer and office equipment, dependable and attention to details

Timeline

LPN Field Nurse - Boulder City Hospital
07.2008 - 01.2015
LPN Field Nurse - ACMC
08.1996 - 01.2008
Emergency Room Unit Secretary - ACMC
08.1993 - 08.1995
Knoedler School of Practical Nursing - Certificate, Nursing Practice

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Karen Hook