Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Karen Isaac

Durham,NC

Summary

Self-motivated Assistant provides administrative and organizational support in fast-paced environments. Proven track record of utilizing excellent time management skills to efficiently complete tasks and prioritize workloads. Demonstrated ability to develop and maintain positive relationships with clients and colleagues. Skilled at making complex tasks look effortless.

Overview

8
8
years of professional experience

Work History

Catering Server

Westend Wine Bar
01.2024 - Current
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
  • Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
  • Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.

Assistant

Alternative Career Pathways
05.2023 - Current

A non profit working with underprivileged Teens toward their future setting college goals and securing scholarships.

Kens Pastries Catering

Ken Howard
04.2020 - Current

Customer Service, Baker Assistant, Catering Duties, Taking Orders, Delivering and set up,

Assistant

Tammy Harris Real Estate
06.2020 - 04.2022
  • Assisting Realtors with all closings, staging homes, taking Notes, delivering Paperwork, filing Documents, customer Service, Answered incoming calls promptly and professionally, providing assistance or forwarding calls to appropriate personnel
  • Developed strong relationships with customers through exceptional customer service
  • Maintained organized filing system both electronically and manually for easy access when needed
  • Utilized excellent communication skills to coordinate with various departments
  • Prepared agendas and materials for meetings and conferences
  • Facilitated communication between employees across multiple departments within the organization
  • Scheduled and confirmed appointments for clients, customers or supervisors
  • Maintained organized filing system both electronically and manually for easy access when needed
  • Managed multiple projects and deadlines simultaneously to ensure deadlines were met
  • Built and maintained relationships with external vendors and clients.

Office Manager

Fort Nuero
06.2016 - 02.2020
  • Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
  • Responded to customer inquiries via phone or email in a professional manner
  • Maintained confidential records relating to personnel matters
  • Created and maintained filing systems to ensure accurate record keeping
  • Utilized excellent organizational skills to prioritize tasks effectively
  • Delivered quality customer service to staff and customers
  • Purchased office supplies and equipment to replenish inventory
  • Assisted in recruiting, onboarding and training new employees
  • Trained and onboarded new office staff members
  • Processed payrolls on a biweekly basis using accounting software
  • Monitored inventory levels and placed orders when needed
  • Coordinated with vendors to purchase necessary supplies in a timely manner
  • Managed office flow by providing direct support to visitors
  • Cleaned and organized office, maintaining orderliness and reducing contamination.

Education

Buisness degree in English -

Pierce community College
Los Angeles, CA
06.2001

Skills

  • Project Coordination
  • Event Planning
  • File Management
  • Office Administration
  • Mail distribution
  • Data Entry
  • Meeting Scheduling
  • Data Confidentiality
  • Multi-Line Phone Systems
  • Fast Learner

Personal Information

Title: CUSTOMER SERVICE REPRESENTATIVEOffice Manager

References

References available upon request

Timeline

Catering Server

Westend Wine Bar
01.2024 - Current

Assistant

Alternative Career Pathways
05.2023 - Current

Assistant

Tammy Harris Real Estate
06.2020 - 04.2022

Kens Pastries Catering

Ken Howard
04.2020 - Current

Office Manager

Fort Nuero
06.2016 - 02.2020

Buisness degree in English -

Pierce community College
Karen Isaac